Veri Giriş Elemanı at IQVIA

İstanbul, İstanbul, Türkiye

IQVIA Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Life SciencesIndustries

Requirements

  • Associate's or Bachelor's degree graduate
  • At least 1 year of Call Center experience
  • Strong expression and persuasion skills on the phone
  • Solution-oriented
  • Proficient in Microsoft Office programs such as Excel and Word
  • Able to type quickly
  • Able to conduct effective and good relations with overseas business partners and customers
  • Inclined to team work and possess effective communication skills
  • For male candidates, completed military service

Responsibilities

  • Ensure the currency of data in the company's database, conduct source research, and perform and update computer entries
  • Record the calls made in the system
  • Ensure the accuracy of incoming data and create accurate and high-quality outputs
  • Meet the demands and needs of customers calling the call center to ensure customer satisfaction
  • Transfer information from paper to electronic media or code the information

Skills

Key technologies and capabilities for this role

ExcelMicrosoft WordData EntryCustomer ServiceCall CenterTeamworkCommunication

Questions & Answers

Common questions about this position

What is the salary for the Veri Giriş Elemanı position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

The role is based at the call center operations in Maslak on the European side of Istanbul.

What are the key qualifications required for this role?

Candidates need to be associate's or bachelor's degree graduates, have at least 1 year of call center experience, strong phone expression and persuasion skills, solution-oriented mindset, proficiency in Microsoft Office programs like Excel and Word, fast typing skills, ability to maintain effective relations with international partners, team-oriented with strong communication skills, and for male candidates, completed military service.

What does the job involve on a daily basis?

The job involves maintaining and updating the company database through data entry and research, recording call logs, ensuring data accuracy for high-quality outputs, meeting customer needs via the call center to ensure satisfaction, and transferring paper information to electronic format or coding data.

What kind of company is IQVIA and what is the work environment like?

IQVIA is a leading global provider in health sector information and technology services with clinical research in over 100 countries and a team of over 90,000 people; the role is in a call center environment emphasizing teamwork and customer satisfaction.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.
Proliferation of disparate technological solutions causes technology overload in clinical trials.
Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.
The company offers privacy-enhancing technologies to protect individual patient data.
IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.
AI-driven drug discovery accelerates identification of potential drug candidates.
Expansion of telemedicine facilitates remote patient monitoring and data collection.

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