Wander

Vacation Rental Maintenance Manager

Mexico

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Social ImpactIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: Not specified

Description: Wander is seeking a dedicated Vacation Rental Manager to oversee the care of 5-10 homes. The ideal candidate will possess extensive experience in vacation rental management, a proactive approach to preventative maintenance, a positive and uplifting attitude, and a genuine love for their work. You will be responsible for ensuring the highest standards of care for assigned properties, assisting with guest inquiries, and collaborating with local vendors.

Requirements

  • 6+ years of vacation rental management experience
  • Expert experience in preventative maintenance
  • Positive and uplifting attitude
  • Ability to work well with others and maintain a collaborative spirit
  • Love of work

Responsibilities

  • Solely responsible for the care of 5-10 assigned homes.
  • Scheduling preventative maintenance for each home.
  • Coordinating with local vendors for repairs and maintenance.
  • Submitting to insurance for any guest-reported damage.
  • Contributing to internal databases with detailed home information, which will be utilized by AI language models to answer guest questions.
  • Providing live support for guest inquiries that AI cannot resolve.
  • Reviewing cleaning crew photos and inspector reports to ensure homes are meticulously cared for.
  • Onboarding new cleaning crews and home inspectors as needed.
  • Maintaining standards of excellence at your assigned homes.

Application Instructions

  • Not specified in the provided text. (Further details would be included in a full job description.)

Skills

Preventative Maintenance
Vendor Coordination
Guest Inquiry Handling
Database Management
Cleaning Crew Management
Home Inspection
Damage Assessment
AI Language Models

Wander

Vacation home rentals with hotel amenities

About Wander

Wander.com offers vacation home rentals that come with hotel-grade amenities, catering to a wide range of travelers from casual vacationers to frequent visitors. The platform allows users to browse and book vacation homes through the Wander app, which features a diverse portfolio of properties in various scenic locations. Each rental is designed to provide an enhanced experience, including modern workstations, top-tier cleaning services, and 24/7 concierge support. What sets Wander apart from traditional vacation rental services is its focus on combining the comfort of a home with luxury hotel-like features. The company's goal is to create a relaxing and thoughtful vacation experience for its users, as evidenced by the positive feedback from over 212,603 app users who appreciate the service.

Austin, TexasHeadquarters
2011Year Founded
$31.1MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Benefits

Flexible Work Hours
Remote Work Options
Paid Vacation

Risks

High competition from startups using social media to capture market share.
Over-reliance on luxury market segment vulnerable to economic downturns.
Challenges in maintaining consistent standards across diverse property locations.

Differentiation

Wander offers hotel-grade amenities in vacation rentals, setting it apart from competitors.
The company integrates smart mattresses for personalized sleep experiences, enhancing guest satisfaction.
Wander's diverse property portfolio includes unique locations like Yellowstone Valley and Kauai Cliffs.

Upsides

$100M credit facility from Credit Suisse supports expansion and service enhancement.
Partnership with Once Upon A Coconut attracts health-conscious travelers with sustainable refreshments.
Social media marketing on TikTok and Instagram increases brand visibility among younger demographics.

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