Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone, and in-person selling techniques
- Ability to leverage digital tools, hand held technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track inventory, returns, and special orders
- Ability to maintain accurate inventory, audit, safety, and compliance standards
- Ability to complete paperwork, logs, and required documentation
- Ability to comply with company policies, procedures, standards of ethics, and integrity
- Ability to collaborate with team members, managers, co-workers, customers, and business partners
- Strong interpersonal, communication, and mentoring skills for customer service and team development
- Ability to adapt to new tools, change, difficulties, and feedback
Responsibilities
- Collaborate with team members to fulfill sales and service requests; educate and mentor other associates on tools, tasks, and resources
- Demonstrate expertise in safety protocols, industry guidelines, service standards, equipment, TPMS, product specs, and seasonality
- Leverage digital tools to plan and drive sales, improve service experience, and elevate associate engagement; adapt to and encourage use of new tools
- Communicate equipment, tools, and supplies needs to TBC Lead
- Operate cash registers, process transactions, work hands-on in the physical area
- Track and monitor returns and special orders; maintain accurate inventory, audit, safety, and compliance standards
- Report TBC complaints, safety hazards, problems with products, services, and work areas
- Ensure merchandise is packaged, labeled, and stored per company policies; complete paperwork, logs, and documentation
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns
- Act as a brand advocate, model high-quality service, develop and inspire team members in a respectful, supportive manner
- Use Open Door Policy and implement action plans for policies and ethics
- Complete work assignments and priorities using policies, data, and resources; identify priorities, communicate progress, and recommend improvements
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay like for the Tire & Battery Technician position?
Sam's Club offers competitive pay for this role. Specific salary details are not provided in the job description.
Is this Tire & Battery Technician job remote or in-office?
This information is not specified in the job description.
What skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, equipment operations, and Point of Sale systems, along with strong interpersonal and digital tool proficiency.
What is the team culture like at Sam's Club for this position?
The culture emphasizes collaboration with team members, mentoring new technicians, providing respectful and supportive team-oriented work, and valuing the member's experience.
What makes a strong candidate for the Tire & Battery Technician job?
Strong candidates demonstrate expertise in tire and battery services, leverage digital tools effectively, act as team players by mentoring others, and prioritize safe, efficient customer service while maintaining compliance and inventory standards.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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