Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques
- Leverages digital tools, hand-held technology, and systems for sales, service, safety alerts, product information, and training
- Complies with company policies, procedures, standards of ethics, and integrity
- Uses policies, data, and resources to complete work assignments and priorities, collaborating with managers, coworkers, customers, and partners
- Embraces differences, creates inclusive culture, builds relationships, communicates positively, mentors others, acts with integrity, serves customers/members, and strives for excellence
Responsibilities
- Collaborates with team members to fulfill sales and service requests, educates associates on tools/tasks/resources, mentors new technicians, and develops interpersonal skills for safe and efficient customer service
- Drives sales, improves service experience, and elevates associate engagement using digital tools
- Communicates equipment/tools/supplies needs to TBC Lead, tracks/ monitors returns and special orders, operates cash registers, processes transactions, works hands-on in physical area, maintains accurate inventory, audits safety/compliance, reports complaints/hazards/product issues, completes paperwork/logs/documentation, ensures proper packaging/labeling/storage, assists members with purchases, and resolves issues/concerns
- Acts as brand advocate, values member experience, models high-quality service/products, influences/inspires team in respectful/supportive manner, assists in training, understands roadblocks
- Implements action plans using Open Door Policy, identifies priorities/deadlines/expectations, communicates progress, recommends improvements, adapts to change/feedback/difficulties
- Creates opportunities for associates to thrive, attracts talent, recognizes contributions, maintains/promotes integrity/ethics/compliance, models Walmart values, holds accountable, makes positive impact, delivers results customer-first, balances priorities, takes calculated risks
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position full-time or part-time?
This is a part-time position.
What salary or compensation does this role offer?
This information is not specified in the job description.
What key skills are required for the Tire and Battery Service Advisor role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, Point of Sale systems, phone and in-person selling techniques, and leveraging digital tools for sales and service.
What is the company culture like for this team?
The culture emphasizes collaboration with team members, providing safe and efficient customer service, embracing differences, creating a workplace of belonging, working as a team, building strong relationships, and communicating with positivity.
What makes a strong candidate for this position?
Strong candidates demonstrate expertise in tire and battery services, collaborate effectively with teams, leverage digital tools, act as owners by managing inventory and resolving issues, and serve as talent ambassadors by modeling high-quality service and inspiring others.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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