Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track/monitor returns and special orders, maintain inventory, audit safety/compliance, complete paperwork/logs/documentation
- Ability to communicate equipment/tools/supplies needs, report complaints/hazards/problems, package/label/store merchandise per policies
- Skills in collaborating with team members, educating/mentoring associates, developing interpersonal skills for customer service
- Ability to assist members with purchasing decisions, resolve issues/concerns
- Compliance with company policies, procedures, ethics, integrity, Open Door Policy
- Ability to prioritize work, use data/resources, collaborate with managers/coworkers/customers/partners, adapt to change/feedback
- Commitment to embracing differences, creating inclusive culture, building team relationships, mentoring others, acting with integrity, serving customers/members, striving for excellence
Responsibilities
- Collaborate with team members to fulfill sales/service requests, educate associates on tools/tasks/resources, mentor new technicians, communicate/develop interpersonal skills for safe/efficient customer service
- Demonstrate expertise in safety/compliance, tire/battery guidelines, service standards, equipment, TPMS, products, POS systems, selling techniques
- Leverage digital tools to plan/drive sales, improve service experience, elevate associate engagement, make immediate business decisions on services/safety/products/training, adapt to/encourage use of new tools
- Communicate equipment/tools/supplies needs to TBC Lead, track/monitor returns/special orders, operate cash registers/process transactions, work hands-on in physical area, maintain accurate inventory/audit safety/compliance, report complaints/hazards/product/service/work area problems, complete paperwork/logs/documentation, ensure merchandise packaging/labeling/storage per policies, identify/assist member needs/purchasing decisions, resolve issues/concerns
- Act as brand advocate valuing member experience, model high-quality service/products, develop/influence/inspire team in respectful/supportive/team-oriented style, understand/train on roadblocks
- Implement action plans for policies/procedures/ethics/integrity using Open Door Policy in business processes
- Complete work assignments/priorities using policies/data/resources, collaborate with stakeholders, identify priorities/deadlines/expectations, carry out tasks, communicate progress, recommend improvements, adapt to change/feedback
- Embrace differences, create belonging culture, provide opportunities for associates to thrive, build trusting relationships, communicate positively to motivate/influence, mentor/develop others, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals with positive impact
- Deliver results customer-first, make decisions on reliable info balancing priorities, consider team/stakeholder impact
- Display curiosity/learning, take calculated risks, demonstrate courage
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are required for the Tire and Battery Service Advisor role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, Point of Sale systems, phone and in-person selling techniques, and leveraging digital tools.
What is the company culture like at Walmart for this position?
The culture emphasizes collaboration, respect for individuals, embracing differences, creating a sense of belonging, working as a team, building strong relationships, and communicating with positivity to motivate others.
What makes a strong candidate for this Tire and Battery Service Advisor position?
Strong candidates collaborate with teams, demonstrate expertise in tire and battery services, leverage technology, take ownership of tasks like inventory and customer service, and act as talent ambassadors by modeling high-quality service and inspiring others.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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