Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, Automotive ServicesIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track/monitor returns and special orders, maintain inventory, audit safety/compliance, complete paperwork/logs/documentation
- Ability to communicate equipment/tools/supplies needs, report complaints, safety hazards, product/service/work area problems
- Ability to work hands-on in physical area, package/label/store merchandise per company policies
- Strong interpersonal, communication, and mentoring skills for team collaboration, customer service, and developing others
- Compliance with company policies, procedures, ethics, and integrity standards
- Ability to prioritize tasks, meet deadlines, collaborate with managers/coworkers/customers/partners, adapt to change, and use data/resources
- Commitment to inclusivity, team building, mentoring, integrity, customer service, and striving for excellence
Responsibilities
- Collaborate with team members to fulfill sales/service requests, educate associates on tools/tasks/resources, mentor new technicians, and develop interpersonal skills for safe/efficient customer service
- Demonstrate expertise in safety/compliance, tire/battery guidelines, service standards, equipment, TPMS, products, and selling techniques
- Leverage digital tools to plan/drive sales, improve service experience, elevate associate engagement, make immediate business decisions, adapt to new tools, and encourage team usage
- Communicate equipment/tools/supplies needs to TBC Lead, track/monitor returns/special orders, operate cash registers/process transactions, work hands-on in physical area, maintain accurate inventory/audit safety/compliance, report complaints/hazards/problems, complete paperwork/logs/documentation, ensure proper merchandise packaging/labeling/storage, assist members with purchases, resolve issues/concerns
- Act as brand advocate, value member experience, model high-quality service/products, influence/inspire respectful/supportive team-oriented work, assist in training, understand/remove roadblocks
- Implement action plans using Open Door Policy, execute business processes/practices per policies/standards
- Complete work assignments/priorities using policies/data/resources, collaborate with stakeholders, identify/recommend improvements, communicate progress, adapt to change/feedback
- Embrace differences, create inclusive culture, build team relationships, communicate positively to motivate/influence, mentor/develop others, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold self/others accountable, support regenerative goals
- Deliver results with customer first, make decisions based on reliable info, balance priorities, consider team/stakeholder impact
- Display curiosity, desire to learn, take calculated risks, demonstrate courage, strive for excellence
Skills
TPMS
Tire Pressure Monitoring Systems
Point of Sale Systems
Inventory Management
Customer Service
Safety Compliance
Cash Register Operation
Product Knowledge
Team Mentoring
Digital Tools
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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