Cell Therapy Case Manager
Orca BioSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Using judgement to substantiate or un-substantiate allegations
- Detail oriented
- Manage multiple cases at one time
- Problem solving
- Effective communication
- Cross collaboration
- Demonstrate and encourage respect for others
- Drive a positive associate and customer/member experience
- Embrace differences in people, cultures, ideas, and experiences
- Support workplaces where associates feel seen and connected through a culture of belonging
- Maintain and promote the highest standards of integrity, ethics, and compliance
- Model Walmart values and lead by example to foster culture
- Support Walmart’s goal of becoming a regenerative company
- Follow the law, code of conduct, and company policies
- Encourage an environment where associates feel comfortable sharing concerns
- Act with accountability for achieving results in line with values
- Deliver results while prioritizing the customer/member
- Apply an omni-merchant mindset and drive value and Every Day Low Prices
- Adopt a broad perspective considering data, analytics, customer/member insights, and different parts of the business
- Consistently raise the bar and seek to improve
- Demonstrate curiosity and a growth mindset
- Seek feedback, ask thoughtful questions, and support innovation and intelligent risk-taking
- Exhibit resilience in the face of setbacks
- Implement and support continuous improvements and embrace new digital tools and ways of working
Responsibilities
- Develop investigative plans based on varying case types
- Identify case approach methods using historical data
- Gather, evaluate, and investigate case materials, including conducting interviews
- Analyze findings within the context of differing business units
- Develop and align recommendations for case actions based on findings, historical trends, and business unit expectations
- Partner with peers and team leadership to validate recommendations
- Communicate recommended solutions to key stakeholders
- Act as an interview witness for complex cases
- Provide guidance and support to leaders in case-related conversations
- Identify opportunities within protocols and processes and develop solution recommendations
- Provide insight to cross-functional teams on the implementation of investigative and corrective action processes
- Test and provide feedback on new forms or processes to ensure compliance and effectiveness across divisions
- Review case details and documentation
- Develop corrective action recommendations based on policies and historical trends
- Consult with business leaders on communication of the corrective action and documents (e.g., conducting pre-conversation role plays)
- Support business leaders in conversations and complete system finalization steps to close the process
- Provide expert advice and guidance in the application of information and best practices
- Support and align efforts to meet customer and business needs
- Build relationships and partnerships with key stakeholders
- Identify business needs, carry out necessary processes, and monitor progress and results
- Recognize and capitalize on improvement opportunities; adapt to organizational changes and new responsibilities
- Incorporate company policies, mission, values, and standards of ethics and integrity into business plans
- Use the Open Door Policy and demonstrate how to apply these in executing business processes and practices
Skills
Investigations
Case Management
Interviews
Data Analysis
Corrective Actions
Stakeholder Communication
Compliance
Process Improvement
Protocol Development
Business Analysis
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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