(USA) Director, Technology Operations at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerceIndustries

Requirements

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, or information systems

Responsibilities

  • Own the design and execution of fulfillment strategies that directly impact sales conversion, speed promises, and customer satisfaction across e-commerce
  • Partner with Merchandising, Supply Chain, and Technology leadership to align on initiatives such as DSV to 1P/WFS migration, national assortment management, pre-orders, and critical sales events (e.g., BTS, AE)
  • Oversee fulfillment governance forums to ensure end-to-end visibility, simulation, and alignment on actions that may shift volume across the network
  • Define technology requirements and partner with ecom, site experience, and merchants to deliver against new fulfillment experiences that expand customer choice (e.g., bulk purchases, “dinner tonight,” subscriptions)
  • Lead the E-commerce Fulfillment Strategy & Execution team (multiple direct reports)
  • Balance near-term execution (e.g., event readiness) with long-term network and technology strategies
  • Ensure Walmart can deliver faster, more reliable fulfillment promises at national scale

Skills

Strategic Leadership
Fulfillment Strategy
E-commerce
Supply Chain
Technology Enablement
Cross-Functional Collaboration
Network Optimization
Governance
Merchandising
Sales Events

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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