(USA) Auto Care Center Coach at Walmart

High Ridge, Missouri, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries

Requirements

  • Ability to drive sales and financial performance through merchandising, pricing, inventory management, budgeting, forecasting, and assessing economic trends and community needs
  • Skills in providing customer service, including acknowledging customers, identifying needs, assisting with purchases, resolving issues, promoting products, and maintaining a safe environment
  • Knowledge of Auto Care Center and automotive products/services, with ability to explain them and ensure technicians are trained and certified
  • Capability to maintain the Auto Care Center, sales floor, and service area, including stocking, rotating, organizing merchandise, handling claims/returns, zoning, ordering supplies, and ensuring OSHA compliance and environmental disposal
  • Experience in coordinating job-related activities, developing stakeholder relationships, setting goals, measuring progress, and promoting continuous learning
  • Supervisory skills for hiring, training, mentoring associates, assigning duties, providing recognition, and fostering a belonging mindset
  • Commitment to company policies, ethics, integrity, Open Door Policy, and Walmart values
  • Leadership in building high-performing teams, embracing diversity, creating belonging culture, collaborating, communicating effectively, attracting/retaining talent, maintaining integrity, and prioritizing customer service (EDLP/EDLC)

Responsibilities

  • Drive sales and financial performance in Auto Care Center and service area by managing merchandise presentation, pricing, signing, inventory levels, budgeting, forecasting, and correcting deficiencies to meet goals
  • Provide customer service by assisting customers, processing requests/service orders per policies, explaining products/services, training technicians, staging vehicles, and supporting workflow
  • Maintain Auto Care Center, sales floor, and service area by stocking/rotating merchandise, removing damaged/out-of-date goods, organizing displays, signing/pricing, securing high-shrink items, maintaining equipment, handling claims/returns, zoning, ordering supplies, and ensuring compliance/safety
  • Coordinate and oversee job-related activities by building stakeholder relationships, supporting plans/initiatives, communicating goals, measuring progress, addressing improvements, and promoting adaptability/learning
  • Supervise and develop associates through hiring, training, mentoring, assigning duties, recognition, and promoting belonging
  • Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on business practices
  • Build high-performing teams, embrace differences, foster belonging, collaborate, communicate positively, attract/retain talent, model integrity/ethics, prioritize customers, and support regenerative goals

Skills

Customer Service
Inventory Management
Sales Forecasting
Budgeting
Merchandising
Pricing
OSHA Compliance
Technician Training
Merchandise Stocking
Product Promotion

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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