UCaaS Advisor - Frontline

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Healthcare, Manufacturing, UCaaS, Collaboration SoftwareIndustries

Requirements

Candidates should have 8+ years of enterprise or specialist sales experience, with a preference for UCaaS or vertical sales, and a consistent record of quota overachievement. Deep knowledge of Retail, Healthcare, or Manufacturing workflows is essential, along with strong cross-functional collaboration skills, excellent executive presence, communication, and storytelling abilities. Preferred qualifications include expertise in UCaaS or CCaaS solutions and experience building overlay or specialist sales functions.

Responsibilities

The UCaaS Advisor will drive adoption of Zoom Phone and Frontline Worker collaboration portfolios by building and executing go-to-market strategies, identifying high-value accounts, and leading a specialist sales team. They will personally engage in strategic deals, partner with Product to influence the roadmap, establish repeatable sales processes, and represent Zoom at industry events. Additionally, they will educate internal teams and partners on industry workflows, compliance, and trends.

Skills

UCaaS

Zoom Phone

Frontline Worker Collaboration

Go-to-Market Strategy

Sales Pipeline Management

Account Prioritization

Sales Coaching

Strategic Deal Engagement

Customer Workflow Modernization

Product Roadmap Influence

Sales Process Development

Objection Handling

Competitive Positioning

Industry Event Representation

Webinar Presentation

Advisory Board Engagement

Cross-functional Collaboration

Enterprise Sales

Vertical Sales

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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