Trust & Safety Agent
WhatNotSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, Technology, ConsultingIndustries
Requirements
- Bachelor’s Degree
- 2-4 years of work experience & university education
- Team leadership experience and proven track record of success in previous work
- Fluency in English
- Good knowledge of other foreign language(s) will be an asset
- Good knowledge of Microsoft Office
- Strong verbal and written communication skills in Korean
Responsibilities
- Oversee and manage a multinational team analyzing web data for a prestigious international company
- Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions
- Manage ad-hoc operational projects and process improvement initiatives as per client requirements
- Interface effectively with other teams, delivery lead and client teams
- Manage the performance of the team and act as the team’s career counselor
- Forecast team output and support scheduling of agents
Skills
Team Leadership
Project Management
Process Improvement
Microsoft Office
Korean
English
Accenture
Global professional services for digital transformation
About Accenture
Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.
Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees
Risks
Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.
Differentiation
Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.
Upsides
Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.
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