Transporto žalų reguliavimo specialistas (-ė) at Allstate Insurance Company

Vilnius, Vilnius County, Lithuania

Allstate Insurance Company Logo
€18,000 – €20,400Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Moki aiškiai komunikuoti raštu ir žodžiu lietuvių kalba
  • Gebi bendrauti bent viena iš užsienio kalbų (pvz. anglų, rusų)
  • Gebi analizuoti ir sisteminti informaciją
  • Esi empatiška, atvira ir mėgstanti bendrauti asmenybė
  • Domiesi transporto priemonėmis arba turi vairuotojo pažymėjimą

Responsibilities

  • Administruoti transporto draudimo įvykių bylas
  • Konsultuoti klientus telefonu ir paštu sprendžiant žalų bylas
  • Įvertinus transporto įvykių aplinkybes, priimti sprendimus dėl apmokėjimo pagal transporto draudimo sąlygas
  • Gilinti žinias dėl transporto draudimo produkto ir žalų išmokėjimo ypatybių

Skills

Key technologies and capabilities for this role

Claims ProcessingCustomer ServiceLithuanian LanguageEnglish LanguageRussian LanguageData AnalysisInsurance KnowledgePhone SupportEmail CommunicationDecision Making

Questions & Answers

Common questions about this position

What is the salary for this position?

The salary is EUR 1,500 - 1,700 per month before taxes.

What benefits are offered?

Benefits include health insurance with dental, wellness, and medication programs, personal insurance after probation, annual performance bonus, employee and family events, birthday day off, partner discounts, and insurance discounts.

What skills are required for this role?

Required skills include clear communication in Lithuanian (written and verbal), communication in at least one foreign language (e.g., English, Russian), ability to analyze and systematize information, empathy, openness, sociability, and interest in vehicles or a driver's license.

What is the company culture like?

The company emphasizes building trust-based relationships with clients, partners, and colleagues, offers professional and personal growth through training and conferences, and provides family-oriented perks like events for employees and their children.

What makes a strong candidate for this position?

A strong candidate communicates clearly in Lithuanian and a foreign language, excels at analyzing information, is empathetic and sociable, and has an interest in vehicles or a driver's license.

Allstate Insurance Company

Provides a range of insurance products

About Allstate Insurance Company

Allstate provides a variety of insurance products, including auto, home, and life insurance, aimed at protecting individuals and families from financial risks. The company operates by selling insurance policies, which customers pay for through premiums. These premiums are then invested to generate returns for the company. Allstate distinguishes itself from competitors by offering a multi-channel distribution approach, allowing customers to purchase insurance through agents, online platforms, or partnerships with other financial services. The company's goal is to ensure customer satisfaction and reliability, as reflected in their slogan, "You're in Good Hands with Allstate," while also promoting diversity and engaging in corporate social responsibility initiatives.

Northbrook, IllinoisHeadquarters
1931Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Benefits

Flexible Work Hours

Risks

Natural disasters due to climate change lead to higher insurance claims, impacting profitability.
Insurtech companies increase competition, potentially affecting Allstate's market share.
Regulatory scrutiny over data privacy could lead to increased compliance costs for Allstate.

Differentiation

Allstate offers a diverse range of insurance products, including auto, home, and life.
The company uses a multi-channel distribution strategy to reach a broad audience.
Allstate is committed to inclusive diversity and corporate social responsibility initiatives.

Upsides

Increased adoption of telematics allows for personalized premiums and better risk assessment.
Climate change drives demand for new insurance products covering emerging risks.
Growing digital insurance platforms enable Allstate to reach younger, tech-savvy consumers.

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