Transportation Claims Specialist at Rockwell Automation

Whitestown, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Automation, LogisticsIndustries

Requirements

Bachelor's degree in relevant field
Legal authorization to work in the U.S. (no employment visa sponsorship)

Responsibilities

Investigate, process, and resolve freight claims related to damage, shortage, loss, or delayed delivery across multiple transport lanes (Plants ➡ Customers, Vendors ➡ Plants / Distribution Centers, Plants ➡ Plants / DCs, DCs ➡ DCs / DCs ➡ Customers)
Analyze contracts (e.g., Incoterms, vendor agreements) to assess liability and ensure accurate settlement
Negotiate claim values and lead collection efforts within authorized limits; escalate high-impact cases as needed
Collaborate with carriers, freight forwarders, insurance providers, engineers, and legal teams for swift and compliant resolutions
Maintain detailed documentation using MyEZClaim, SAP Quality Notes transactions, and internal claims management tools
Develop and implement a global freight claims process, including project planning, change management, and stakeholder alignment
Drive continuous improvement with fulfillment sites and transportation partners to reduce future claims
Monitor claim trends, recovery rates, and financial impact through reporting and analysis
Ensure compliance with global regulations such as the Carmack Amendment, Montreal Convention, and FMCSA guidelines

Skills

Key technologies and capabilities for this role

MyEZClaimSAP Quality NotesIncotermsfreight claimsclaim negotiationtransportation logisticscontract analysis

Questions & Answers

Common questions about this position

What is the work arrangement for this Transportation Claims Specialist role?

This is a hybrid role that can be based out of Whitestown, IN, Mayfield Heights, OH, or Milwaukee, WI locations.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the essential qualifications for this role?

A Bachelor's degree in a relevant field and legal authorization to work in the U.S. are required; the company will not sponsor employment visas.

What experience is preferred for the Transportation Claims Specialist position?

5+ years of hands-on experience is preferred.

What does Rockwell Automation's company culture emphasize?

The company values makers, forward thinkers, and problem solvers who take pride in impactful work, with a focus on energized teams supporting global manufacturers in productivity, sustainability, and agility.

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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