Title Coordinator (Remote) at First American

California, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree or equivalent combination of education and experience
Proficient MS Office skill set
3+ years of directly related experience including Project Management, Account Management, and Vendor Network Management
Demonstrated success establishing, leading and maintaining effective working relationships
Excellent verbal/written communication skills
Strong attention to detail
Strong problem solving and organizational skills

Responsibilities

Research incoming order requests and provide accurate and detailed ordering instructions
Respond to internal customer and vendor requests primarily through email
Update file status within company and/or client system(s)
Develop strong relationships with vendors and internal stakeholders
Proactively communicate file status to appropriate personnel
Monitor processes and resolve issues to achieve SLAs
Report issues to internal stakeholders as appropriate
Escalate complex title issues to manager as needed
Facilitate on-boarding vendors
Implement best practices, develops performance standards, policies, and procedures, and provides tools necessary for effective and consistent management of vendors
Analyze vendor performance and identify performance trends taking corrective action as necessary to improve performance
Act as a liaison between vendor partners and Company in resolving service delivery issues
Manage a wide range of programs/projects in vendor management including identifying requirements and deliverables, developing project plans, and monitoring delivery schedules
Work on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends
Exercise judgment within generally defined practices and policies in determining objectives and approaches to project completion
Work under close supervision applying established techniques, procedures, or specific standards
Work on new assignments may be reviewed for soundness of judgment and overall accuracy
Interact with management and peers in other departments for purposes of gaining cooperation, exchanging technical information, and presenting project plans and reports

Skills

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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