Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Tire Sales & Installation Part Time at BJ's Wholesale Club
Rotterdam, New York, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- Acts with honesty and integrity
- Leads with the member in mind to address concerns and escalate as appropriate
- Ensures a safe and positive environment
- Embraces inclusion and diversity through collaboration and respect
- Works as a team to achieve goals
- Moves with speed and agility
- Maintains a friendly and positive attitude
- Delivers service excellence and resolves member concerns
- Commits to GOLD Member Standards (Greet, Anticipate, Appreciate)
- Understands production and/or financial performance reporting
- Complies with safety and cleanliness standards
- Properly utilizes tire bay equipment
- Certified per DOT requirements for filling propane tanks (if needed)
- At least 18 years old for 401(k) eligibility
Responsibilities
- Assist members in the selection and purchase of tires, including verifying sizes for vehicles
- Properly install tires, including mounting, dismounting, rotating, and balancing
- Repair tires as needed
- Properly dispose of tires
- Fill propane tanks as needed if certified per DOT requirements
- Maintain a clean and professional tire bay and waiting area
- Merchandise tire displays and automotive products
- Provide knowledgeable service to members at the tire desk
- Coordinate with Home Office regarding member tire needs as needed
- Maintain an accurate and complete supply inventory
- Understand and appropriately utilize available special-order tire programs
- Ensure all tire bay scheduling data and documentation is completed for sales and service orders
- Complete necessary tire bay documentation
- Maintain tire bay policies and procedures
- Support club policies, procedures, and compliance
- Work as a team to deliver GOLD club standards daily, including grand opening look, stocking items, executing promotional plans, maintaining signage, and keeping areas clean and organized
Skills
Tire Sales
Tire Installation
Tire Repair
Customer Service
Documentation
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage