Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone, and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers and process transactions
- Ability to work hands-on in physical areas, maintain accurate inventory, audit, safety, and compliance standards
- Ability to complete paperwork, logs, and documentation; ensure merchandise is packaged, labeled, and stored per company policies
- Strong interpersonal, communication, and customer service skills
- Ability to collaborate with team members, mentor new technicians, and educate associates on tools, tasks, and resources
- Ability to identify member needs, assist with purchasing decisions, and resolve issues and concerns
- Compliance with company policies, procedures, standards of ethics, and integrity
Responsibilities
- Collaborate with team members to fulfill sales and service requests; educate associates and mentor new technicians; develop interpersonal skills for safe and efficient customer service
- Demonstrate expertise in safety protocols, industry guidelines, service standards, equipment, TPMS, product specs, and seasonality; apply POS systems and selling techniques
- Use digital tools to plan and drive sales, improve service experience, and elevate associate engagement; adapt to new tools and encourage team adoption
- Communicate equipment, tools, and supplies needs to TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions
- Work hands-on in the physical area; maintain accurate inventory, audit, safety, and compliance standards; report complaints, safety hazards, and problems
- Complete paperwork, logs, and documentation; ensure merchandise is packaged, labeled, and stored per policies
- Identify member needs; assist with purchasing decisions; resolve issues and concerns
- Act as a brand advocate by valuing member experience; model high-quality service and products; develop, influence, and inspire team members in a respectful, supportive manner
- Comply with company policies, procedures, and ethics by implementing action plans and using Open Door Policy
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, co-workers, and partners; identify priorities and deadlines; communicate progress; adapt to change and feedback
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What is the salary or compensation for this role?
The job description mentions competitive pay, but no specific salary range or details are provided.
What key skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, equipment operations, point of sale systems, and digital tools for sales and service.
What is the work environment like at Sam's Club for this position?
The role involves collaborative teamwork, providing safe and efficient customer service, mentoring new technicians, and working hands-on in the physical Tire & Battery Center area.
What makes a strong candidate for this Tire & Battery Technician position?
Strong candidates demonstrate expertise in tire and battery services, leverage digital tools, communicate effectively, mentor others, and prioritize member service while maintaining safety and compliance standards.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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