Telepharmacy Technician at CVS Health

Westfield, Massachusetts, United States

CVS Health Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmacyIndustries

Requirements

  • Ability to follow all company Standard Operating Procedures (SOPs) at each workstation
  • Capability to oversee safe and secure operation of the Remote Dispensing Pharmacy, including serving as keyholder and managing alarm/safe codes
  • Knowledge of pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off
  • Skills in controlled substance prescription fulfillment, including counting, imaging, inventory maintenance, and CII handling
  • Flexibility for scheduling and business needs
  • Receptiveness to feedback, growth mindset, and willingness to expand clinical and technical knowledge
  • Ability to contribute to a safe, inclusive, and engaging team dynamic

Responsibilities

  • Manage all daily pharmacy operations under Pharmacist oversight from a Supervising Pharmacy
  • Live company purpose by following SOPs to support Pharmacists and improve patient health
  • Protect integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
  • Follow workflow procedures for safe and accurate prescription fulfillment at all workstations
  • Complete all tasks for controlled substance prescription fulfillment
  • Contribute to positive patient experiences by showing empathy, creating personalized moments, offering services like immunizations, and solving/escalating issues at pick-up, drive-thru, register, and over the phone
  • Perform inventory activities as permitted by law and directed, including putting away deliveries, cycle counts, returns-to-stock, and waiting bin inventories
  • Demonstrate genuine care in all customer and colleague interactions to foster a safe and inclusive culture

Skills

Telepharmacy
Pharmacy Operations
Standard Operating Procedures
Customer Service
Pharmacy Dispensing
Team Communication
Operational Excellence

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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