Technical Writer, Publications at Harbinger Motors

Garden Grove, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Electric Vehicles, AutomotiveIndustries

Requirements

Bachelor's degree in Technical Communication, English, Journalism, Engineering, or a related field
3+ years of professional experience as a Technical Writer creating service or repair documentation in the automotive, heavy-duty truck, aerospace, or complex machinery industries
Proven ability to read and interpret complex engineering drawings, schematics (electrical and hydraulic), mechanical blueprints, and diagnostic flowcharts
Expert proficiency with desktop publishing software and content authoring tools (e.g., Arbortext Editor, MadCap Flare, Adobe FrameMaker)
Experience with a Content Management System (CMS) is essential
Exceptional ability to synthesize complex technical concepts into clear, grammatically correct, and accessible instructions
Preferred Qualifications
Direct experience writing documentation for Electric Vehicles (EVs), high-voltage battery systems, or modern vehicle networks (CAN)
Familiarity with industry standards for technical publications (e.g., S1000D or similar structured authoring methodologies)
Experience with illustrated parts catalogs (IPCs) or parts information systems

Responsibilities

Create, write, edit, and update comprehensive Service Manuals, Workshop Manuals, Diagnostic Guides, Technical Service Bulletins (TSBs), and other service-related documentation
Collaborate closely with Service Engineers, Product Engineers, and Training Specialists to gather technical data, specifications, and procedures
Translate complex engineering information and diagnostic procedures into clear, concise, and easy-to-follow language for dealership and fleet technicians
Ensure all published service literature adheres to established company style guides, formatting standards, and industry best practices
Manage and maintain technical documentation within the company's Content Management System (CMS), ensuring version control and timely distribution
Incorporate high-quality graphics, illustrations, and exploded views provided by illustrators, ensuring they accurately depict the subject matter
Coordinate with Subject Matter Experts (SMEs) and field technicians to conduct technical reviews and validation of drafted procedures to confirm accuracy and completeness
Ensure all documentation complies with relevant safety standards (especially for High-Voltage EV systems) and regulatory requirements
Proactively identify gaps and areas for improvement in existing service documentation based on feedback from the field service network and warranty data
Stay current with industry trends, vehicle technology, and technical documentation software/tools

Skills

Technical Writing

Service Manuals

Workshop Manuals

Diagnostic Guides

Technical Service Bulletins

Content Management System

CMS

Version Control

Graphics

Illustrations

Exploded Views

Engineering Documentation

Style Guides

Harbinger Motors

Electric vehicle manufacturer for commercial use

About Harbinger Motors

Harbinger Motors manufactures electric vehicles specifically for the commercial sector, targeting businesses that need vehicles for delivery, public transportation, and logistics. Their unique chassis design enhances the driver's experience, safety, and productivity, making their vehicles user-friendly and efficient. The vehicles are equipped with drive-by-wire steering and are designed to be ready for autonomous driving. Harbinger Motors also emphasizes ergonomics, featuring a low floor height for improved driver comfort. Unlike many competitors, they utilize a data-driven approach to understand customer needs better, allowing them to offer tailored solutions and related services such as customer support and maintenance. The goal of Harbinger Motors is to transform the commercial vehicle industry by focusing on the needs of drivers and enhancing overall vehicle performance.

Gardena, CaliforniaHeadquarters

2021Year Founded

$71MTotal Funding

EARLY_VCCompany Stage

Robotics & Automation, Automotive & TransportationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

Unlimited Paid Time Off

Paid Vacation

Meal Benefits

Risks

Increased competition from legacy manufacturers may impact Harbinger's market share.

Over-reliance on large customers like THOR Industries poses financial risks.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Harbinger offers a unique EV platform with zero acquisition premium.

The company focuses on driver experience, safety, and productivity in commercial vehicles.

Harbinger's vehicles are autonomous-ready with drive-by-wire steering and ergonomic design.

Upsides

Harbinger secured $400M in pre-orders, indicating strong market demand.

The company raised $73M in Series A funding, supporting growth and expansion.

Harbinger's focus on medium-duty EVs aligns with rising urban logistics needs.

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