Substack

Technical Writer

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Networking, Technical DocumentationIndustries

Requirements

Candidates should possess a Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field, along with proven experience as a Technical Writer, preferably in the networking or cybersecurity industry. A strong understanding of firewall and hotspot gateway technologies is required, and familiarity with content management systems, Markdown, or documentation tools is advantageous.

Responsibilities

The Technical Writer will develop, maintain, and update the knowledge base for firewall and hotspot gateway products, prepare and distribute bimonthly newsletters with relevant product updates and insights, write blogs and articles on new feature launches, product enhancements, and cybersecurity trends, and provide well-structured technical write-ups for media websites to enhance brand visibility. They will also collaborate with technical teams to document product specifications, user guides, FAQs, and troubleshooting manuals, ensuring that all documentation is clear, concise, and accessible to both technical and non-technical audiences, and staying up to date with network security, firewall technologies, and industry best practices to create relevant content.

Skills

Technical Writing
Networking
Cybersecurity
Content Management Systems
Markdown
Documentation Tools
English Language

Substack

Digital publishing platform for subscription-based content

About Substack

Substack is a digital publishing platform that connects writers and readers. It allows creators, such as authors, journalists, and chefs, to share their work through newsletters, blogs, podcasts, and videos. Creators can set their own subscription fees, ranging from $5 to $27 per month, enabling them to earn money directly from their content without relying on traditional publishing or advertising. Substack handles administrative tasks, billing, and technical support, allowing creators to focus on their writing. The platform also helps creators grow their audience, as a significant portion of new subscriptions comes from within the Substack network. Substack earns revenue by taking a percentage of the subscription fees, aligning its success with that of its creators. The goal of Substack is to empower creators to monetize their work while providing the necessary tools for managing and expanding their subscriber base.

Key Metrics

San Francisco, CaliforniaHeadquarters
2017Year Founded
$97.5MTotal Funding
ANGELCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees

Risks

Enterprise offering may lead to competition with established solutions, straining resources.
Elon Musk's acquisition interest could cause market speculation and investor instability.
Integration with Polymarket may expose Substack to reputational risks and regulatory scrutiny.

Differentiation

Substack empowers creators with a subscription-based model, bypassing traditional revenue streams.
The platform offers built-in marketing, aiding creators in growing their subscriber base.
Substack's tools support diverse content, including newsletters, blogs, podcasts, and videos.

Upsides

Spotify integration broadens podcasters' reach, potentially boosting subscribers and revenue.
Mobile editor launch enhances accessibility, increasing content output and engagement.
Enterprise offering partnership with The Free Press opens new revenue streams for Substack.

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