Substack

Technical Writer

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Networking, Technical DocumentationIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: (Not specified)
  • Description: We are seeking a Technical Writer to develop and maintain technical documentation for our client's firewall and hotspot gateway products. This role involves creating and updating the knowledge base, preparing newsletters, writing blogs on new feature launches, and providing technical write-ups for media websites. Strong technical writing skills, networking and cybersecurity knowledge, and excellent English language skills are required.

Requirements

  • Education: Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field.
  • Experience: Proven experience as a Technical Writer, preferably in the networking or cybersecurity industry.
  • Technical Skills:
    • Strong technical writing skills
    • Understanding of networking, firewalls, and cybersecurity principles
    • Familiarity with content management systems, Markdown, or documentation tools is advantageous.
  • Language Skills: Excellent English language skills for precise and engaging communication.

Responsibilities

  • Develop, maintain, and update the knowledge base for firewall and hotspot gateway products.
  • Prepare and distribute bimonthly newsletters with relevant product updates and insights.
  • Write blogs and articles on new feature launches, product enhancements, and cybersecurity trends.
  • Provide well-structured technical write-ups for media websites to enhance brand visibility.
  • Collaborate with technical teams to document product specifications, user guides, FAQs, and troubleshooting manuals.
  • Ensure that all documentation is clear, concise, and accessible to both technical and non-technical audiences.
  • Stay up to date with network security, firewall technologies, and industry best practices.

Application Instructions

  • Interested candidates should expect to hear from us within 1-2 weeks.
  • For more information and to apply, visit: https://getsubstance.co.sg/

Company Information

  • Company: Getsubstance.co Pte. Ltd.
  • EA License No: 24C2398
  • Department: Tech, Engineering & Data
  • Published: 2025-02-16
  • Remote: Yes
  • Language: English (en)

Skills

Technical Writing
Networking
Cybersecurity
Content Management Systems
Markdown
Documentation Tools
English Language

Substack

Digital publishing platform for subscription-based content

About Substack

Substack is a digital publishing platform that connects writers and readers. It allows creators, such as authors, journalists, and chefs, to share their work through newsletters, blogs, podcasts, and videos. Creators can set their own subscription fees, ranging from $5 to $27 per month, enabling them to earn money directly from their content without relying on traditional publishing or advertising. Substack handles administrative tasks, billing, and technical support, allowing creators to focus on their writing. The platform also helps creators grow their audience, as a significant portion of new subscriptions comes from within the Substack network. Substack earns revenue by taking a percentage of the subscription fees, aligning its success with that of its creators. The goal of Substack is to empower creators to monetize their work while providing the necessary tools for managing and expanding their subscriber base.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$97.5MTotal Funding
ANGELCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees

Risks

Enterprise offering may lead to competition with established solutions, straining resources.
Elon Musk's acquisition interest could cause market speculation and investor instability.
Integration with Polymarket may expose Substack to reputational risks and regulatory scrutiny.

Differentiation

Substack empowers creators with a subscription-based model, bypassing traditional revenue streams.
The platform offers built-in marketing, aiding creators in growing their subscriber base.
Substack's tools support diverse content, including newsletters, blogs, podcasts, and videos.

Upsides

Spotify integration broadens podcasters' reach, potentially boosting subscribers and revenue.
Mobile editor launch enhances accessibility, increasing content output and engagement.
Enterprise offering partnership with The Free Press opens new revenue streams for Substack.

Land your dream remote job 3x faster with AI