[Remote] Technical Sales Architect – Developer Platform & Integrations at Zoom

United States

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$150,000 – $225,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

3-5 years of experience in customer-facing technical roles including solutions architecture, sales engineering, or integration specialist work
Demonstrated experience in platform integrations and API architecture
Good understanding of integration architecture, data flow, and iPaaS platforms (Workato, Zapier, n8n, etc.)
AI fluency demonstrated through adoption of AI-assisted development tools (Cursor, Claude Code, etc.) and understanding of MCP, agent frameworks, and workflow orchestration patterns
Ability to present complex architectures clearly to both technical and business audiences
Experience with writing code and scripting (Python, JavaScript, or similar) with ability to read, debug, and discuss technical implementations
Experience with cloud-based platforms and data flow management
Experience with iPaaS platforms and workflow automation
Experience with agent frameworks and workflow orchestration patterns
Experience with MCP and agent-to-agent protocols
Fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent-to-agent protocols
Experience with Zoom Developer platform, AI platform, and workflows
Experience with enabling pre-sales engineers on integration architecture, minimizing customer escalations while ensuring field teams can position platform capabilities
Experience with guiding customer architecture decisions related to Zoom developer best practices and third-party system integration
Experience with developing and delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives
Experience with representing Zoom in customer briefings and technical discussions focused on Zoom platform extensibility
Experience with collaborating with product and engineering teams to gather market feedback and help connect capabilities across Zoom Developer platform, AI platform, and workflows
Experience with presenting complex architectures clearly to both technical and business audiences
Experience with working in a hybrid environment (in-person and remote work)

Responsibilities

Enabling pre-sales engineers on integration architecture, minimizing customer escalations while ensuring field teams can position platform capabilities
Guiding customer architecture decisions related to Zoom developer best practices and third-party system integration
Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent-to-agent protocols
Collaborating with product and engineering teams to gather market feedback and help connect capabilities across Zoom Developer platform, AI platform, and workflows
Developing and delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives
Representing Zoom in customer briefings and technical discussions focused on Zoom platform extensibility
Working with pre-sales engineers to define how Zoom's platform connects with the broader enterprise technology ecosystem
Ensuring field teams can position platform capabilities effectively
Minimizing customer escalations while ensuring field teams can position platform capabilities effectively
Collaborating with product and engineering teams to develop and deliver enablement content including training sessions, demos, reference architectures, and technical deep-dives

Skills

Integration Architecture

API Architecture

iPaaS

Workflow Automation

Agent Frameworks

MCP

Technical Presentations

Solution Architecture

Sales Engineering

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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