Technical Program Manager II
TrueML- Full Time
- Senior (5 to 8 years)
Candidates should have 1-4 years of experience in Program Management, Technical Project Management, or a related technical role, experience managing software development projects ideally within an agile environment, strong organizational and time management skills, excellent written and verbal communication skills, the ability to collaborate effectively with technical and non-technical teams, comfort with basic technical concepts and a willingness to learn more, and a Bachelor’s degree or equivalent work experience. Experience with cloud services and technologies, and exposure to building analytics products or services, are considered a plus.
As a Technical Program Manager, you will orchestrate cross-functional teams to deliver innovative solutions impacting customer success, work on complex technical initiatives protecting e-commerce transactions, partner with engineering, product, and data science teams to build fraud prevention solutions, define and own project scope, goals, and milestones, proactively track and manage issues, risks, and dependencies, understand technical capabilities, drive clarity by breaking down complex problems, build trust and strong relationships with stakeholders, use data and metrics to track progress, create and maintain project artifacts and visuals, keep customer needs in mind, work with managers and teammates to ensure project alignment, and foster a collaborative environment.
Fraud protection for online retailers
Signifyd specializes in fraud protection for online retailers, helping them detect and prevent fraudulent activities. The company provides a platform that uses machine learning and artificial intelligence to analyze transactions in real-time, identifying potential fraud. This service allows retailers to reduce chargebacks and approve more legitimate orders, ultimately increasing their revenue. Signifyd differentiates itself by offering a financial guarantee on approved transactions, meaning they will cover costs if a transaction they approve is later found to be fraudulent. This added security builds trust with clients. Operating globally, Signifyd ensures transparency with real-time data on system performance, allowing retailers to focus on their core business without the constant worry of fraud.