Technical Product Manager, Telephony Infrastructure at Hippocratic AI

Palo Alto, California, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial IntelligenceIndustries

4+ years in technical product or engineering management, preferably in telephony or communications platforms
Hands-on experience with global telephony providers (e.g., Twilio, Talkdesk, Incontact, Five9, Avaya)
Understanding of STIR/SHAKEN, call reputation management, number pooling, and deliverability
Experience managing vendors and ensuring scalable quality

Lead roadmap and delivery for global outbound telephony systems
Maintain reliability, reputation, and deliverability of our call infrastructure
Integrate and manage vendors (e.g., Twilio, Telnyx, Five9) and monitor performance
Build internal tools for campaign tracking, call QA, and global reporting
Ensure compliance with US and international telephony regulations and reputation frameworks