Senior Product Owner - Brokerage Technology Team - IFG
HumanaSalary not specified
Full Time
Senior (5 to 8 years)
Technical Product Manager, Telephony Infrastructure at Hippocratic AI
Palo Alto, California, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Artificial IntelligenceIndustries
Requirements
- 4+ years in technical product or engineering management, preferably in telephony or communications platforms
- Hands-on experience with global telephony providers (e.g., Twilio, Talkdesk, Incontact, Five9, Avaya)
- Understanding of STIR/SHAKEN, call reputation management, number pooling, and deliverability
- Experience managing vendors and ensuring scalable quality
Responsibilities
- Lead roadmap and delivery for global outbound telephony systems
- Maintain reliability, reputation, and deliverability of our call infrastructure
- Integrate and manage vendors (e.g., Twilio, Telnyx, Five9) and monitor performance
- Build internal tools for campaign tracking, call QA, and global reporting
- Ensure compliance with US and international telephony regulations and reputation frameworks
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this role remote or onsite?
This is an onsite role requiring the team to be in the office five days a week in Palo Alto, CA.
What salary or compensation does this position offer?
This information is not specified in the job description.
What skills and experience are required for this Technical Product Manager role?
Candidates need 4+ years in technical product or engineering management, preferably in telephony or communications platforms, hands-on experience with global telephony providers like Twilio and Five9, and understanding of STIR/SHAKEN, call reputation management, number pooling, and deliverability.
What is the company culture like at Hippocratic AI?
The company values in-person teamwork, believing the best ideas happen together, and features a world-class team of leading experts in healthcare and AI with visionary leadership.
What makes a strong candidate for this TPM role?
A strong candidate has 4+ years in technical product or engineering management in telephony, hands-on experience with providers like Twilio and Five9, and knowledge of regulations like STIR/SHAKEN, plus experience managing vendors for scalable quality.
Hippocratic AI
About Hippocratic AI
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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