Technical Operations Manager, Ambient at Commure

Mountain View, California, United States

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$80,000 – $120,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Ability to work 5 days onsite at Mountain View, CA office
Experience gathering, cleaning, and analyzing data from multiple internal and external sources to uncover trends, outliers, and actionable insights
Proficiency in designing, writing, and optimizing SQL queries to extract, manipulate, and aggregate data from relational databases
Experience building interactive reports, dashboards, and data visualizations using tools such as Google Sheets, Excel, Looker Studio, Power BI, or other BI platforms
Ability to develop lightweight JavaScript-based logic for BI tools or front-end solutions (e.g., Retool) to support business users with dynamic views or form-driven workflows
Experience assisting in developing and maintaining ETL pipelines or automated data workflows

Responsibilities

Build out scalable infrastructure to improve operational efficiencies and directly impact top line revenue and bottom line profitability
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper growth environment
Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
Be responsible for owning key operational metrics, with productivity based on pushing metrics forward not time
Engage in cross-functional collaboration with key internal stakeholders, including Product, Engineering, and Account Management teams
Work cross-functionally with Product, Engineering, Sales, Account Management, and Operations to define, implement, and continuously improve mission-critical business processes
Have end-to-end ownership over initiatives that enhance internal efficiency, streamline client onboarding and product growth, and drive key business metrics
Identify operational pain points and inefficiencies, develop robust solutions, and codify them into clear, actionable runbooks
Influence both internal and external training materials, ensuring that all stakeholders are aligned on new processes and equipped for successful execution

Skills

Operations Management

Business Process Improvement

Client Onboarding

Cross-Functional Collaboration

Technical Operations

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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