Technical Operations Engineer - Solana

Location Type: Remote Employment Type: Full-Time

Position Overview

QuickNode is a cloud-based infrastructure company powering the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high-performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida.

We’re seeking a dedicated Technical Operations Engineer specializing in Solana infrastructure to ensure the reliability, scalability, and exceptional performance of our Solana-based services. In this role, you'll leverage specialized knowledge of Solana to manage, optimize, and enhance our validator nodes, RPC deployments, and related infrastructure. Your contributions will directly impact QuickNode's operational excellence and customer trust by proactively addressing issues, refining processes, and collaborating closely with foundational teams and the broader Solana ecosystem.

Responsibilities

• Solana Network Leadership: Lead end-to-end deployment and optimization projects for Solana infrastructure, including validator nodes, RPC endpoints, and indexing services. Drive design reviews, canary rollouts, and continuous improvements to performance and reliability.
• High-Severity Incident Command: Own SEV 0/1 response, coordinating mitigation across Teams, running postmortems, and ensuring root-cause resolution with follow-through on corrective actions.
• SLO Ownership & Capacity Strategy: Define and manage service-level objectives (SLOs) and SLAs. Build and maintain cost models and capacity planning tools to forecast infrastructure needs and control spend.
• Monitoring & Proactive Issue Detection: Develop dashboards and alerting solutions using tools like Grafana and DataDog. Identify anomalies and trends to prevent outages before they occur.
• Automation & Infra as Code: Implement and maintain automation via Ansible, Terraform, and Kubernetes. Reduce toil, accelerate deployment timelines, and ensure consistent environments across staging and production.
• Mentorship & Peer Review: Provide mentorship to engineers on deployment, observability, and Solana-specific ops. Review infrastructure code and monitoring configs. Raise the bar through shared knowledge.
• Solana Ecosystem Engagement: Act as a technical representative in Solana forums and community calls. Collaborate directly with the Solana Foundation and ecosystem contributors to troubleshoot and evolve protocol-level operations.
• Cross-Team Collaboration: Partner with internal infrastructure, platform, and support Teams to solve customer-impacting issues. Contribute insights to architectural and product-level discussions.
• 24/7 On-Call Participation: Participate in an on-call rotation, ensuring 24/7 availability for critical systems and supporting rapid incident resolution.

Requirements

• Minimum of 5+ years in Technical Operations, Site Reliability Engineering (SRE), or related roles, with proven Linux/Unix system administration and advanced troubleshooting capabilities. Holding an RHCE-level Linux or similar certification would be beneficial.
• Hands-on experience operating and optimizing Solana validator nodes, RPC endpoints, and associated infrastructure at scale.
• Must be familiar with high-level Solana protocol and core components.
• Proficient in analyzing validator logs, RPC debugging, and addressing Solana-specific operational issues.
• Contributions into open-source Solana projects is an asset.
• Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (Docker, Kubernetes), managing and scaling services.

Company Information

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida.