Technical Account Manager - Bahasa Speaker

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not Specified

Life at UiPath is driven by the belief in the transformative power of automation to change how the world works. We are committed to creating category-leading enterprise software that unleashes this power. To achieve this, we seek individuals who are curious, self-propelled, generous, and genuine – people who thrive in a fast-moving, fast-thinking growth company and who care about each other, UiPath, and our larger purpose.

Your Mission

Your mission, as part of our Enterprise Success team, is to help the world's largest companies transform their operations through automation, enabling their team members to reach their full potential. As a Technical Account Manager, you will guide our customers in achieving more than ever before by automating daily tasks and elevating their business to a higher level.

Our UiPath Enterprise Success team advises and guides our most strategic customers in designing and building long-term, enterprise-level business automation programs. We leverage our people and technology to ensure our customers achieve maximum business value and organizational impact using the world's most innovative and proven business automation platform.

We entrust our team with UiPath’s largest and most strategic customers, working with stakeholders across all business functions and levels (from C-suite down). Your role will be to drive business adoption of our capabilities with a focused approach on achieving tangible business outcomes while improving how their team members work.

Our Enterprise Success team is dedicated to guiding our customers in designing and managing their UiPath business automation platform throughout its lifecycle. This includes coaching customer teams on initial deployment, enterprise-wide enablement, and implementing appropriate methodologies to maximize business outcomes, foster self-sufficiency, and drive overall organizational impact.

What You'll Do at UiPath

• Take ownership of your customers' technical success with the UiPath Platform.
• Be a core member of the UiPath account team for each customer, accountable for technical workstreams that help customers strategize and execute adoption plans for exceptional business value.
• Proactively engage and influence customers by providing embedded technical advisory and guiding the technical maturity of their automation programs to help them achieve objectives and expand their vision of what's possible.
• Provide planning, guided assistance, and troubleshooting for UiPath Platform infrastructure, installation, and upgrades.
• Enable customer technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customer automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines.
• Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring escalated support incidents to a positive closure.
• Provide technical advisory to customers through webinars, demos, and speaking engagements.
• Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery.

What You'll Bring to the Team

• A degree