Team Lead - HOA Site Inspections at SpectrumAi

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, HOA ServicesIndustries

Requirements

Expert-level knowledge of property codes for all markets
Ability to read, understand, and accurately interpret governing documents
In-depth understanding of processes and backend systems, including CINC Manager, CINC Systems, the Spectrum and JellyBird apps, and CINC WebAxis
Ownership and understanding of all aspects and systems for Fleet Management systems (Fleet Car Management, D/W Fleet Car Log, Maintenance Log, Receipt Submissions, Fleet Car GPS, Fleet Car Remote Parking Agreement, Fleet Car Check-In/Check-Out)
Ability to approve small repairs when needed
Understanding of Creation of Violation Policies, Quality Control (QC), Input and Review to Ensure Proper Setup of Letter Templates for Policies, and Legal Packet Submissions
Proactive, detail-oriented, and committed to driving excellence in site management

Responsibilities

Support the Division Leadership and collaborate closely with the Manager of Site Inspections for assigned geographical territories
Ensure effective implementation of strategies to enhance community impact and engagement while maintaining compliance with property codes and governing documents
Make recommendations for site portfolios, working with the Manager of Site Inspections and local division leaders to address challenges and optimize service delivery
Manage day-to-day operations and foster a positive organizational culture through strategic planning and development initiatives
Facilitate communication between the Site Management Team, the Manager, and local division leaders, ensuring alignment with organizational goals
Address client inquiries and concerns with professionalism
Mentor and train team members, conduct performance evaluations, and foster a collaborative environment that encourages growth and innovation
Coordinate with local division leadership to integrate site management efforts with broader organizational objectives
Work closely with the Manager of Site Inspections to oversee daily operations for efficiency and consistency across all divisions
Manage and oversee department operations in alignment with the company’s strategic vision and standards
Support and facilitate cross-divisional support amongst teams
Conduct audits, review, and edit property bullet point forms at least quarterly
Collaborate with other Assistant Managers of Site Inspections
Collaborate with the Manager of Site Inspections to train and lead a high-performing, motivated team
Build a positive and accountable workplace culture
Coach, develop, and mentor Site Managers
Identify talent and make recommendations on staff development into Sr., Mentor, and SM Compliance positions
Evaluate employee performance and provide feedback to the Manager of Site Inspections
Monitor team performance with monthly 1:1’s and Playbooks every 6 months
Monitor and review Drive Reports for completion, accuracy, and consistency
Audit and review Homeowner Correspondence through the homeowner portal and app for consistent responses
Take feedback from the Assistant Manager of Compliance on account errors and implement coaching and training

Skills

Key technologies and capabilities for this role

Site InspectionsTeam ManagementOperations ManagementStrategic PlanningPerformance EvaluationsCompliance ManagementClient CommunicationMentoringTrainingLeadership

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require on-site work?

This information is not specified in the job description.

What key skills are required for the Assistant Manager role?

Required skills include expert-level knowledge of property codes, ability to read and interpret governing documents, in-depth understanding of systems like CINC Manager, CINC Systems, Spectrum and JellyBird apps, and CINC WebAxis, plus ownership of fleet management systems.

What is the company culture like for this team?

The role involves fostering a positive organizational culture, mentoring and training team members, conducting performance evaluations, and creating a collaborative environment that encourages growth and innovation.

What makes a strong candidate for this Assistant Manager position?

Strong candidates are proactive, detail-oriented, and committed to driving excellence in site management, with the ability to collaborate closely with leadership and manage operations effectively.

SpectrumAi

Develops electronic health records for ABA therapy

About SpectrumAi

SpectrumAi develops innovative solutions for life-changing therapies, including Twyll, a next-generation electronic health record (EHR) modernizing Applied Behavior Analysis (ABA) therapy through transformative, data-driven tools. Twyll simplifies documentation and improves supervisor oversight with a modern interface, while Patterns ABA network analytics enables the transition to value-based contracting through objective data and analytics.

Los Angeles, CaliforniaHeadquarters

2021Year Founded

$28.2MTotal Funding

SERIES_ACompany Stage

AI & Machine Learning, HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

Mental Health Support

Remote Work Options

Flexible Work Hours

Unlimited Paid Time Off

401(k) Retirement Plan

Company Equity

Professional Development Budget

Risks

Competition from startups like Elemy, which raised $219M, poses a threat.

Scaling globally is challenging due to varying ABA therapy regulations.

Dependence on continuous funding may be unsustainable if market conditions change.

Differentiation

SpectrumAi focuses on modernizing ABA therapy with data-driven solutions.

The company collaborates with global clinical leaders in autism care.

SpectrumAi's Twyll and Patterns platforms enhance data capture and measurement in ABA therapy.

Upsides

Increased telehealth adoption enhances SpectrumAi's reach in delivering ABA therapy.

Growing interest in personalized medicine aligns with SpectrumAi's data-driven approach.

Rising demand for digital health in pediatric care expands SpectrumAi's market presence.

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