Account Executive - Healthcare
EmaSalary not specified
Full Time
Junior (1 to 2 years)
Team Lead for Healthcare Account - ISTA Solutions at A1M Solutions
Makati, Metro Manila, Philippines
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BPOIndustries
Requirements
- At least 1 year BPO experience handling a US Healthcare Account
- At least 6 months Team Leader (TL) experience
- Knowledgeable with US Healthcare Insurance
- Detail-oriented
- Proficient in using MS Tools
- Ability to multi-task, prioritize, and manage time effectively
- Ability to think outside the box, have an analytical mind, generate insights, and strong problem-solving skills
- Excellent verbal and written English skills
- Willing to work onsite in Makati or Mandaluyong
- Amenable working night shifts
Responsibilities
- Oversee daily operations for all agents
- Deliver high-quality and valued services
- Conduct training and coaching
- Analyze and report on productivity metrics
- Ensure client updates on program activities
- Perform supervisory tasks as required
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or on-site?
The position is on-site in Makati or Mandaluyong, with no remote work option.
What benefits are offered for this role?
Benefits include a competitive salary and benefits package, health insurance with free dependents, 10% night differential, attendance bonus, paid time off, convertible to cash leave credits, performance appraisal, work-life balance, career growth focus, continuous learning, and an all-inclusive environment.
What are the key requirements for this Team Lead position?
Requirements include at least 1 year BPO experience handling a US Healthcare Account, 6 months Team Leader experience, knowledge of US Healthcare Insurance, detail-oriented mindset, proficiency in MS Tools, multitasking ability, analytical and problem-solving skills, excellent English skills, willingness to work onsite, and night shifts.
What is the salary for this position?
The salary is not specified in the job description, but a competitive salary and benefits package is offered.
What does the company culture look like at ISTA Solutions?
The company promotes work-life balance, focuses on growing career paths, continuous learning and innovation, and maintains an all-inclusive environment where everyone thrives.
A1M Solutions
Design and data support for government healthcare
About A1M Solutions
A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.
Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees
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