Ooma

Tax Analyst Accountant

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type:
  • Job Type: Tax Analyst Accountant
  • Salary:

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

We are looking for a detail-oriented and analytical Indirect Tax Analyst to join our tax team. This role is responsible for managing and ensuring compliance with indirect tax obligations, including sales and use tax, VAT/GST, telecom taxes, and other transaction-based taxes across multiple jurisdictions. The ideal candidate will support tax filings, audit responses, and tax process improvements.

Responsibilities

  • Manage the full indirect tax compliance cycle, including preparation and review of U.S. sales/use tax, telecom, and Canadian GST/HST/PST returns, along with supporting workpapers and payment documentation.
  • Collaborate with third-party service providers to ensure timely and accurate filing of all indirect tax returns.
  • Maintain and update tax codes in SureTax, ensuring the accuracy of tax calculations for sales/use, telecom, and Canadian taxes across systems and documentation.
  • Reconcile monthly indirect tax-related general ledger accounts, resolving discrepancies promptly.
  • Manage tax exemption certificates and oversee compliance with applicable documentation requirements to support audit readiness.
  • Support indirect tax audits and refund filings; prepare documentation and responses to inquiries from tax authorities.
  • Contribute to special projects and cross-functional initiatives, delivering tax insights and data analysis as needed.
  • Identify process improvement opportunities or tax-saving strategies; develop and implement solutions to optimize tax compliance and reduce liabilities.
  • Monitor changes in indirect tax legislation (U.S. and Canada), assess potential business impacts, and update internal procedures accordingly.

Requirements

  • Bachelor’s degree in accounting or finance, with over 5 years of progressive experience in U.S. multi-state sales/use tax compliance and Canadian GST/HST/PST.
  • Proven background in indirect tax roles with hands-on responsibility for tax compliance, reporting, and accounting for indirect taxes.
  • Strong analytical and tax research skills with the ability to interpret and apply complex tax laws and regulations.
  • Proficient in Microsoft Excel (Pivot Tables, VLOOKUP, Formulas) and Microsoft Access for data analysis and reporting.
  • Experience working with NetSuite and SureTax or similar tax rating and compliance systems.
  • Demonstrated ability to work collaboratively across departments, including Finance, Legal, and IT, to ensure compliance and resolve tax issues.
  • Excellent verbal and written communication skills with the ability to explain tax concepts clearly to non-tax professionals.
  • Skilled at managing multiple tasks and competing deadlines in a fast-paced environment.
  • Adaptable, self-motivated, and detail-oriented with a continuous improvement mindset.

What We Offer

  • Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.
  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
  • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma

Skills

Indirect Tax
Sales and Use Tax
VAT/GST
Telecom Taxes
Tax Filing
Audit Response
Tax Process Improvement
Tax Codes
SureTax
Reconciliation
Tax Exemption Certificates

Ooma

VoIP communication solutions for homes and businesses

About Ooma

Ooma provides communication solutions through Voice over Internet Protocol (VoIP) technology for both residential and business customers. For homes, Ooma offers devices like the Ooma Telo, which connects to the internet and existing phone lines, allowing users to make voice calls with features such as voicemail, caller ID, and 911 service at lower costs than traditional phone services. For businesses, Ooma has the Ooma Office product line, which includes features like virtual receptionists and mobile app integration, designed for small and medium-sized enterprises. Ooma's business model includes selling hardware devices with a one-time cost, followed by subscription plans for additional services, ensuring a steady revenue stream. The company's goal is to provide affordable and user-friendly communication solutions that meet the needs of both residential and business clients.

Sunnyvale, CaliforniaHeadquarters
2004Year Founded
$92.8MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Commuter Benefits
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Paid Vacation
Employee Assistance Program

Risks

Emerging VoIP providers offering cheaper services threaten Ooma's market share.
Rapid POTS phase-out invites competition from alternative tech solutions.
Ooma's hardware reliance may be challenged by software-only competitors.

Differentiation

Ooma offers a unique POTS replacement solution with its AirDial product.
The company provides both residential and business VoIP services, catering to diverse needs.
Ooma's hardware and subscription model ensures a steady revenue stream.

Upsides

Growing demand for POTS replacement boosts Ooma's AirDial market potential.
Partnerships with Carahsoft and 3Phase expand Ooma's reach in key sectors.
Recognition from PCMag enhances Ooma's reputation, attracting more business customers.

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