Senior Software Engineer (AI Tools)
CoderSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- Software development experience
- Proven track record of leading complex technical projects and taking ownership of their outcomes
- Demonstrable experience designing, building, and maintaining reliable, scalable, and highly available systems
- Leverage AI development tools like Github Copilot and Gemini in a deliberate and effective way, while understanding their limitations and maintaining accountability for your work
- Strong understanding of web security principles, RESTful APIs, and microservices architecture
- Familiar with cloud infrastructure, particularly AWS, and experience running containerized applications
- Committed to code quality with experience in unit testing, integration testing, and test-driven development
- Knowledge of continuous integration, deployment, and delivery practices
- Driven, self-motivated, takes ownership, passionate about mastering craft, life-long learner, curious, not afraid to ask questions and challenge others
- Able to travel at least twice a year for company gatherings (may include final interview stages); if based in Estonia, prefer working from office more often than not
Responsibilities
- (Not explicitly listed; this is a talent pool profile focused on qualifications for future Software Engineer roles. No specific day-to-day responsibilities provided.)
Skills
System Design
GitHub Copilot
Gemini
Web Security
RESTful APIs
Microservices
Scalable Systems
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
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