Key technologies and capabilities for this role
Common questions about this position
The role supports hybrid or remote work with processes optimized for it, but the company values in-person connection with team gatherings at least twice a year that require travel. If based in Estonia, working from the office more often is highly preferred.
Required skills include software development experience, leading complex technical projects, system design for reliable scalable systems, AI tool proficiency like Github Copilot, strong web security and RESTful APIs knowledge, AWS and containerized apps experience, commitment to testing, and CI/CD practices.
This information is not specified in the job description.
Strong candidates are driven, self-motivated, take ownership, passionate about mastering their craft, life-long learners who are curious and not afraid to ask questions or challenge ideas, with the listed technical qualifications.
Glia values combining human abilities like problem-solving and relationship building with technology, emphasizes in-person connections through team gatherings twice a year, and seeks self-motivated engineers passionate about learning and ownership.
Digital customer service solutions for banks
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.