Staff Software Developer in Test (SDET)
SpyCloudSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- Software development experience
- Proven track record of leading complex technical projects and taking ownership of their outcomes
- Demonstrable experience designing, building, and maintaining reliable, scalable, and highly available systems
- Leverage AI development tools like Github Copilot and Gemini in a deliberate and effective way, understanding their limitations and maintaining accountability
- Strong understanding of web security principles, RESTful APIs, and microservices architecture
- Familiarity with cloud infrastructure, particularly AWS, and experience running containerized applications
- Commitment to code quality with experience in unit testing, integration testing, and test-driven development
- Knowledge of continuous integration, deployment, and delivery (CI/CD) practices
- Ability to travel at least twice a year for company gatherings (may include final interview stages)
- If based in Estonia, preference for working from the office more often than not
- Nice-to-Haves
- Experience with at least one of: Elixir, Ruby, Go, TypeScript
- Familiarity with event-driven architecture
- Knowledge of authentication and authorization technologies like OAuth, OIDC, or SAML
- Experience with Amazon Bedrock and knowledge of strengths and limitations of different AI models
- Experience building cross-platform applications with Electron or similar frameworks
- Experience with visual regression or UX testing frameworks
Responsibilities
- (Not explicitly listed; position is a general talent pool for Software Engineers aligning with the tech stack and qualifications above)
Skills
RESTful APIs
Microservices
System Design
Web Security
Github Copilot
Gemini
Scalable Systems
Highly Available Systems
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
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