Talent Pool - Account Manager (German Speaking) at Salsify

Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Biotechnology, Human Resources, Payroll ServicesIndustries

Requirements

Candidates should possess prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a related role, with fluency in both English and German being a must. A minimum of 2-3 years of experience in a client-facing role is required, along with familiarity with local regulations in Germany. Strong attention to detail, excellent organizational skills, and experience with CRM software and project management tools are also necessary. Proven ability to manage multiple client accounts and time-sensitive projects, combined with excellent listening, collaboration, and cross-cultural patience and understanding, is expected.

Responsibilities

The Account Manager will develop trusted advisor relationships with clients, ensuring the timely and successful delivery of solutions according to their needs and objectives. They will be responsible for the onboarding and offboarding of clients and their employees, clearly communicating progress to leadership, preparing monthly reports, and collaborating with the finance team on invoicing. The role involves assisting with challenging client requests, escalating issues as needed, collaborating with the sales team to identify growth opportunities, and supporting clients with payroll and reimbursement processes.

Skills

Account Management

Client Relationship Management

German Language Proficiency

English Language Proficiency

CRM Software

Project Management Tools

Sales

Customer Onboarding

Payroll

Invoicing

Reporting

Attention to Detail

Organizational Skills

Salsify

Platform for managing product data and assets

About Salsify

Salsify provides a platform called CommerceXM that helps brands and retailers manage their product data and digital assets for online sales. The platform combines Product Information Management (PIM), Digital Asset Management (DAM), and Experience Management (XM) to ensure that product information is consistent and engaging across various online channels. Clients, including direct-to-consumer brands and large retailers, can automate the transformation of digital assets and synchronize supply chain data, which allows them to maintain a single source of truth for their product listings. This capability improves operational efficiency and enhances customer engagement, ultimately leading to increased sales. Salsify operates on a subscription-based model, offering different service tiers to meet the varying needs of its clients.

Boston, MassachusettsHeadquarters

2012Year Founded

$440.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, Consumer SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Stock Options

Health Savings Account/Flexible Spending Account

Risks

Increased competition from PIM leaders like Akeneo and Contentserv pressures Salsify to innovate.

Recent layoffs may impact operational capacity and employee morale.

Focus on new technology products could strain resources and affect core offerings.

Differentiation

Salsify integrates PIM, DAM, and XM for comprehensive digital commerce management.

CommerceXM platform offers seamless synchronization of supply chain data and digital assets.

Salsify's AI-driven content validation enhances product information accuracy and engagement.

Upsides

Recognition as a 'Leader' in PIM boosts market credibility and client attraction.

Partnership with Mamenta expands global reach and revenue opportunities.

New CFO David Forlizzi may introduce strategies for growth and profitability.

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