Systems Engineer (Hybrid in Bangalore) at Smartsheet

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

3+ years as a Systems Engineer or Security Engineer supporting production Windows and Linux environments
Hands-on experience managing infrastructure across AWS, Azure, and GCP, with a strong understanding of Infrastructure as Code (IaC)
Proficiency in scripting and automation using PowerShell or similar languages
Expertise in Active Directory and IAM concepts including Role-Based Access Control (RBAC), Privileged Access Management (PAM), and Multi-Factor Authentication (MFA)
Experience with Single Sign-On (SSO) platforms such as Okta and related IAM tools
Demonstrable experience with security platforms, including: Endpoint Detection and Response (EDR): e.g., CrowdStrike & Vulnerability Scanning: e.g., Rapid7, Tenable
Strong understanding of networking, firewalls, VPNs, routing, and switching
Familiarity with regulatory frameworks such as SOX, HIPAA, and PCI
Strong interpersonal and customer service skills
Analytical mindset with exceptional attention to detail and a proactive approach to problem-solving

Responsibilities

Lead the planning, deployment, and administration of IaaS and SaaS environments across AWS, Azure, and GCP platforms
Support and maintain core Windows and Linux server infrastructure. Oversee Windows and Mac desktop engineering initiatives and provide advanced systems support, mentoring Service Desk and junior IT staff to foster continuous improvement
Design and integrate AI/ML solutions to automate routine IT operations and security tasks, improving team efficiency and responsiveness
Serve as a subject matter expert for Identity and Access Management (IAM), designing and implementing robust authentication, authorization, and Role-Based Access Control (RBAC) solutions
Administer IAM tools (e.g., Okta, Active Directory) and security platforms (e.g., CrowdStrike, Rapid7, Trend Micro, Tenable, Wiz)
Investigate and respond to IAM-related security incidents, using AI/ML-based tools for anomaly detection, User Behavior Analytics (UBA), and automation
Collaborate with Security and Compliance teams to meet regulatory standards (SOX, HIPAA, PCI) and address suspicious activity
Monitor system usage and performance, conducting technical investigations to resolve complex issues. Participate in a rotational on-call schedule for corporate infrastructure support

Skills

Key technologies and capabilities for this role

AWSAzureGCPWindowsLinuxIAMOktaActive DirectoryCrowdStrikeRapid7Trend MicroTenableWizRBACAI/MLUBA

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is a hybrid role based in Bangalore.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experience are required for this Systems Engineer role?

Candidates need 3+ years as a Systems Engineer or Security Engineer supporting Windows and Linux environments, hands-on experience with AWS, Azure, and GCP including Infrastructure as Code, proficiency in PowerShell scripting, and expertise in Active Directory, IAM concepts like RBAC and MFA, plus Okta and security platforms.

What is the reporting structure for this position?

This position reports to the Sr. Director, Identity & Systems Engineering.

What makes a strong candidate for this Systems Engineer position?

A strong candidate will have 3+ years of experience supporting production Windows and Linux environments, hands-on cloud infrastructure management across AWS, Azure, and GCP, IAM expertise with tools like Okta and Active Directory, and proficiency in scripting and security platforms.

Smartsheet

Cloud-based work management and automation software

About Smartsheet

Smartsheet provides work management and automation solutions through its cloud-based platform, which helps businesses streamline operations, manage projects, and enhance collaboration. Users can create, share, and manage workflows that are customizable to fit their specific needs. The platform integrates with popular applications, making it a versatile tool for various industries, including technology, healthcare, finance, and education. Unlike many competitors, Smartsheet offers a subscription-based model with multiple pricing tiers, catering to both small businesses and large enterprises. The company aims to improve efficiency and productivity for its clients while providing extensive support and learning resources to help users maximize the platform's potential.

Bellevue, WashingtonHeadquarters

2005Year Founded

$121.2MTotal Funding

IPOCompany Stage

Enterprise Software, EducationIndustries

1,001-5,000Employees

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

Risks

Competition from Atlassian could impact Smartsheet's market share.

The acquisition by Vista Equity Partners may disrupt current operations.

Challenges in AI integration with AWS could affect feature rollout and adoption.

Differentiation

Smartsheet offers a highly customizable platform for tailored workflow solutions.

The platform integrates seamlessly with popular apps, enhancing its versatility.

Smartsheet's AI capabilities, developed with AWS, position it as a market leader.

Upsides

Increased demand for remote work solutions boosts Smartsheet's growth potential.

The subscription model provides a steady revenue stream for continuous service improvement.

Recognition as a leader in the Gartner Magic Quadrant enhances Smartsheet's market credibility.

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