Systems Administrator at Nooks

Colorado Springs, Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

National Security, DefenseIndustries

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
2–5 years of hands-on system administration experience, preferably in a DoD or highly-regulated IT environment
Possess a DoD Manual 8140.03 or DoD Directive 8570.01 Information Assurance Technical II certification or able to obtain one within 6 months of hire (e.g., CompTIA Security+); higher or additional certifications (e.g., Microsoft, Red Hat, VMware) are a plus
Proficiency with Windows and Linux administration, networking fundamentals, and troubleshooting complex IT issues
Experience with account management, permissions, patching, imaging, and system hardening
Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is preferred
Strong problem-solving skills and ability to work independently while supporting a collaborative team environment
U.S. citizenship is required. Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI) is required

Responsibilities

Manage day-to-day administration of servers, workstations, and network infrastructure to ensure reliable operations
Provide Tier II/III escalation support for technical issues, resolving complex hardware, software, and network-related issues
Implement and monitor system backups, patching, updates, and configuration changes to maintain security and system integrity
Partner with cybersecurity staff to apply compliance-related security controls, assist with vulnerability remediation, and support audit readiness
Maintain accurate documentation of system configurations, administrative changes, incidents, and resolutions
Support IT infrastructure projects, including upgrades, deployments, and system integrations
Collaborate with the IT Systems Manager to identify opportunities for system improvements and contribute to long-term IT planning
Ensure all IT operations comply with organizational cybersecurity policies, Department of Defense (DoD) requirements, and security best practices

Skills

Server Administration

Workstation Management

Network Infrastructure

Tier II Support

Tier III Support

System Backups

Patching

Configuration Management

Cybersecurity Compliance

Vulnerability Remediation

IT Documentation

Infrastructure Projects

Nooks

Virtual collaboration platform for sales teams

About Nooks

Nooks.ai offers a virtual collaboration platform tailored for sales development representatives (SDRs) and business development representatives (BDRs). The platform features video conferencing, virtual bullpens, and live call listening, enabling real-time interaction and coaching among team members. Nooks.ai stands out by recreating the energetic environment of a physical sales office, which helps increase connects and meetings. The company's goal is to enhance sales performance and team dynamics through improved outbound calling efficiency.

Gum Spring, West VirginiaHeadquarters

2020Year Founded

$68.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Company Equity

Remote Work Options

Risks

Competition from Zoom and Microsoft Teams expanding into sales enablement.

Economic downturns may affect subscription renewals and client acquisitions.

Data privacy concerns with AI-driven analytics could deter potential clients.

Differentiation

Nooks.ai replicates the energy of a physical sales office virtually.

The platform offers real-time interaction, coaching, and analytics for sales teams.

Nooks.ai integrates seamlessly with existing sales tools for enhanced analytics.

Upsides

Nooks.ai raised $43M in Series B funding for AI Sales Assistant Platform.

The platform's AI tools promise to make sales reps 10x more productive.

Nooks.ai is named a Rising Star in Forbes' 2023 Cloud 100 list.

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