Support Associate at Keywords Studios

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Clinical Research, PharmaceuticalsIndustries

Requirements

Associate’s degree (or higher) or equivalent experience
1 year of experience in at least one of the following: clinical research, distribution, supply chain, logistics, manufacturing, clinical trial material
Demonstrated ability to work with an external partner
Demonstrated ability to work in a team environment and communicate effectively
Demonstrated ability to proactively identify and solve problems
Demonstrated project management and analytical skills

Responsibilities

Transition the work from the Product Delivery Ancillary Supply Associate and work with the clinical team and vendor providing oversight until the end of the trial
Monitor and escalate issues in a timely manner
Develop and implement methods through metrics to measure customer satisfaction
Create and develop tools to assist in supporting the effective execution of the process
Assist in identifying the root causes of any process related issues, affecting, but not limited to, compliance and quality
Facilitate weekly vendor/Medical team meetings
Budget tracking and reconciliation for invoices

Skills

Clinical Research

Supply Chain

Logistics

Distribution

Project Management

Analytical Skills

Vendor Management

Budget Tracking

Metrics Development

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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