Understand Comcast's Operating Principles and apply them to job performance
Own the customer experience by prioritizing customers and providing seamless digital options
Be knowledgeable and enthusiastic about Comcast's technology, products, services, and digital tools
Collaborate effectively as part of a team, embracing new ideas
Participate actively in the Net Promoter System through huddles, call backs, and feedback elevation
Drive results and growth
Support a culture of inclusion
Do what's right for colleagues, customers, investors, and communities
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Skills in Customer Satisfaction and Inventory Management
Supply Chain knowledge or experience
Responsibilities
Prepare regular reports for multiple departments and make recommendations for process improvements
Assist in the financial planning, forecasting, and budgeting of Customer Premise Equipment (CPE)
Coordinate monthly inventory in warehouses and review final inventory reports
Establish, monitor, and audit inventory and warehouse performance measures
Train personnel on operating guidelines, policies, and procedures for inventory management and control
Provide in-depth analysis of data to improve efficiency, productivity, and customer satisfaction; provide tools for proper inventory recording
Assist in building and maintaining a comprehensive demand and inventory management database for forecasting, analysis, and purchasing commitments
Coordinate shipping and distribution of materials and equipment to/from warehouses and vendor facilities; collect documentation (invoices, packing slips, etc.)
Generate reports to post and track development and improvement of metrics and area activities
Monitor CPE aging reports to ensure compliance with audit requirements
Track equipment at repair vendors and follow up on aging units
Perform other duties and responsibilities as assigned
Skills
Inventory Management
Data Analysis
Forecasting
Budgeting
Reporting
Warehouse Operations
Demand Planning
Metrics Tracking
Shipping Coordination
Training
Comcast
Comcast Corporation is a global media and technology company.