Strategy & Ops Lead, Guest Experience at Target

Minneapolis, Minnesota, United States

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$92,000 – $166,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

7+ years of experience in Strategy, Marketing, Digital, or Operations
Strategic thinker with a bias for action and attention to detail
Strong operator and problem-solver with the ability to manage multiple priorities
Proven ability to collaborate with and facilitate through a wide range of stakeholders & partners
Excellent communication, storytelling and relationship-building skills with the ability to craft your message to a variety of audiences
Entrepreneurial mindset with an ability to influence without authority
Experienced in navigating a large, matrixed organization
Comfortable navigating ambiguity with a focus on clarity, connection & outcomes

Responsibilities

Partner with the VP, Chief of Staff and Director, Strategy & Ops to support business planning and strategic alignment across the Guest Experience organization
Coordinate priorities and timelines, ensuring connection to enterprise goals and initiatives
Support the development of materials and insights for senior leadership meetings, business reviews, and enterprise updates
Track progress on key initiatives and help identify opportunities to accelerate impact
Manage business routines, meetings, and communications that keep the organization operating effectively
Design and maintain tools and processes that bring clarity to priorities and workstreams
Help drive continuous improvement in how the organization plans and delivers work
Partner with teams across Target to ensure Guest Experience work is well-coordinated and aligned with enterprise strategies
Facilitate communication and information flow between leadership, partners, and key stakeholders
Represent the Guest Experience organization in select forums, ensuring clarity and follow-through on actions
Create clear, engaging materials that communicate strategy, progress, and priorities
Support leadership team meetings and engagement routines to foster connection and alignment

Skills

Key technologies and capabilities for this role

Strategic PlanningBusiness PlanningOperationsProject CoordinationStakeholder AlignmentLeadership PresentationsInitiative TrackingMarketing OperationsDigital StrategyLoyalty Programs

Questions & Answers

Common questions about this position

What is the pay range for the Strategy & Ops Lead, Guest Experience role?

The pay range is $92,000.00 - $166,000.00. Pay is based on several factors including labor markets, education, work experience, and certifications.

What benefits does Target offer to eligible team members?

Target offers comprehensive health benefits including medical, vision, dental, life insurance, 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience is required for this role?

Candidates need 7+ years of experience in Strategy, Marketing, Digital, or Operations.

What does Target's company culture emphasize?

Target's culture focuses on helping families discover the joy of everyday life through its values, with the role involving collaboration, alignment, and operational excellence across Guest Experience teams.

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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