starszy(-a) specjalista(-ka) relacji z klientem at Santander

Świdnica, Lower Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Bankowość, FinanseIndustries

Requirements

Minimum secondary education
At least two years of experience in banking
Appreciation for contact with people and building long-term relationships based on trust
Ability to set ambitious goals and feel comfortable knowing what you're striving for
Comfort in both individual and team work
Desire to develop in banking and acquire new knowledge
Nice to have:
Communicative English skills for contact with foreign clients and assisting in selecting banking products
Experience in selling investment products (including funds)
Category B driving license

Responsibilities

Supporting clients with more demanding needs in selecting the best banking products and services
Ensuring professional service and the best experiences related to branch visits
Active collaboration between bank units (leading and taking a cross-segment view of the client)
Offering and promoting banking products
Realizing individual and team sales tasks, for which monthly attractive premiums are awarded
Telephone and direct contact with clients
Building long-term relationships with bank clients and acquiring new ones
Daily handling of cash transactions (in cash branches) and non-cash transactions in the branch
Working in accordance with applicable procedures and standards across all distribution channels

Skills

Key technologies and capabilities for this role

obsługa klientarelacje z klientemprodukty bankowesprzedażbankowośćjęzyk angielskiprodukty inwestycyjnefundusze inwestycyjne

Questions & Answers

Common questions about this position

What employment contract and duration can I expect?

The position offers an employment contract (umowa o pracę) initially for 7 months, with the possibility of an indefinite contract after the onboarding period.

Is this a remote or on-site position, and where is it located?

This is a stationary (on-site) position in the branch in Świdnica at ul. Plac Tysiąclecia Państwa Polskiego 1.

What are the key requirements to apply for this role?

You need at least secondary education, at least two years of experience in banking, value people contact and long-term trust-based relationships, enjoy setting ambitious goals, feel comfortable in individual and team work, and want to develop in banking.

What is the company culture like at Santander?

The company values relationships with people, diversity among employees, providing the best client experience in the financial sector, and believes everyone can bring a unique perspective regardless of individual predispositions.

What benefits are offered in this role?

Benefits include participation in an attractive bonus system (with guaranteed bonus during onboarding), life insurance, private medical care Medicover (with option to add dental package), and a product offer.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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