Affirm

Staff Software Engineer, Full Stack (Agent Experience)

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Software Development, BiotechnologyIndustries

Position Overview

  • Location Type: Hybrid (North America)
  • Job Type: Full-time
  • Salary: Not specified

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Agent Enablement team is responsible for ensuring our 2000+ customer service agents have the right tools, in the right place, at the right time in order to support Affirm's millions of customers. Composed of three teams and 25 engineers located throughout North America, we are a diverse and passionate team that is applying the latest Generative AI technologies to deliver a world class experience for our customers and agents.

Requirements

  • Experience: 8+ years of experience as a software engineer.
  • Technical Skills:
    • Proficiency in designing, developing, and launching backend systems at scale.
    • Expertise in technologies such as:
      • Python
      • Kotlin
      • AWS
      • MySQL
      • Kubernetes
  • Web Development: Proficiency in developing web apps using declarative UI frameworks like React or Vue.

Responsibilities

  • Strategic Planning: Set technical strategy for your team on a year-long time scale.
  • Collaboration: Collaborate with product management, design, and analytics to ensure technical sustainability, risks, and trade-offs are well understood and managed.
  • Operational Ownership: Ensure your team has the right monitoring, triage rotations, playbooks, policies, testing, and alerting in place to support “keep the lights on” & on-call efforts.
  • Culture & Quality: Foster a culture of quality and ownership on your team by setting code review and design standards, and advocating for them.
  • Talent Development: Provide feedback and guidance to team members, and lead by example.
  • Feature Delivery & Deprecation: Deliver major features, system components, or deprecate existing functionality through the definition of a technical and execution plan.
  • Code Quality: Write high-quality code that is easily understood and used by others.
  • System Understanding: Thrive in ambiguity and be comfortable moving from low-level language idioms to the architecture of large systems.
  • Feedback Integration: Demonstrate mastery in gathering and iterating on feedback from engineering and cross-functional peers.

Application Instructions

  • Not specified in the provided text.

Skills

Python
Kotlin
AWS
MySQL
Kubernetes
React
Vue
SQL
Problem-Solving
Team Collaboration
Technical Strategy
System Design
Code Quality
Ambiguity
Feedback Iteration

Affirm

Provides buy now, pay later financing solutions

About Affirm

Affirm offers point-of-sale financing solutions as an alternative to traditional credit cards. It allows consumers to make purchases and pay over time through installment plans, often without hidden fees or deferred interest. Affirm partners with merchants to integrate its payment solutions into online and in-store shopping experiences, using user-friendly plugins and APIs. The company generates revenue from interest and fees on loans to consumers, as well as fees from merchants for offering its financing options. Affirm also provides a merchant dashboard for transaction processing and promotional tools to help businesses market these financing options effectively. The goal of Affirm is to empower consumers with flexible payment options while providing value to merchants in the e-commerce and retail markets.

San Francisco, CaliforniaHeadquarters
2012Year Founded
$1,113.8MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Spending wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
Supportive communities: Get involved with our employee resource groups and community groups
Remote-first workforce: If your role is remote, you can set up shop anywhere in your home country
Generous time off: Take the time you need when life happens
Health benefits: Get a plan that fits your needs
Mental healthcare: Take care of your mind with great mental health programs
Parental leave: Birth and non-birth parents get 18 weeks paid leave. Plus, a 4-week return-to-work transition program, at full base pay.
Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family.
Away days: We offer 24 company-wide paid days off—which help our teams collectively pause to recharge.
Learning & development: Engage in exciting learning programs to level up your growth.

Risks

Increased CFPB regulation could raise compliance costs for Affirm.
Affirm faces competition from new entrants in the BNPL market.
Reliance on partners like Adyen and Apple poses potential revenue risks.

Differentiation

Affirm offers transparent installment loans with no hidden fees or surprises.
Affirm partners with over 2,000 merchants, including major retail brands.
Affirm's user-friendly APIs enable seamless integration with online and in-store platforms.

Upsides

Affirm's partnership with Adyen expands its reach in North America.
Affirm's $4 billion partnership with Sixth Street boosts financial stability.
Affirm's BNPL services gain traction among high-income consumers.

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