Staff Software Engineer at ServiceNow

San Diego, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Enterprise SoftwareIndustries

Requirements

Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact)
6+ years of experience in software engineering, with a track record of delivering high-quality products
Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks, or service-oriented architecture
Passion for JavaScript and the Web as a platform, reusability, and componentization
Proficiency in Python, Java, or similar object-oriented languages
Experience with modern front-end frameworks such as Angular, React, or Vue
Strong knowledge of data structures, algorithms, object-oriented design, design patterns

Responsibilities

Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability
Design, develop, and maintain robust solutions to support Stream Processing
Perform 30% Front End (JavaScript, React & Angular) and 70% Back End Development (Java)
Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs
Contribute to the design and implementation of new products and features while enhancing existing product capabilities
Integrate automated testing into development workflows to ensure consistent quality across releases
Participate in design and code reviews ensuring best practices in performance, maintainability, and testability
Develop comprehensive test strategies covering functional, regression, integration, and performance aspects
Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team

Skills

Apache Kafka

Java

Stream Processing

Scalable Architecture

Performance Optimization

Clean Architecture

Real-time Data Streaming

CMDB

SecOps

ITOM

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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