Staff Salesforce Administrator/Junior Developer - 5+ yrs at SonicWall

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

5+ years of experience as a Salesforce Administrator in a multi-departmental environment
Salesforce Certified Administrator (required); Advanced Admin, Platform App Builder, or Sales Cloud certifications (preferred)
Strong understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud (PRM a plus)
Experience supporting partner sales/channel sales workflows and data
Familiarity with Salesforce Flow, Process Builder, and declarative automation
Experience working cross-functionally with Marketing, Sales, and technical teams
Interest or exposure to AI-powered CRM features (Einstein, GPT, etc.) is a strong plus
Excellent communication and stakeholder management skills
Experience with Salesforce integrations (APIs, middleware, marketing tools)
Knowledge of Salesforce Lightning App Builder and Experience Cloud site setup
Familiarity with security frameworks and governance in Salesforce
Experience working in a channel-led or partner-based business model
Experience with or knowledge of APEX Classes, Triggers, Batch APEX, and SOQL

Responsibilities

Manage user accounts, roles, profiles, permissions, and licenses across Sales, Marketing, and Support
Maintain and optimize page layouts, record types, automation rules, flows, and validation rules
Handle data imports, exports, cleansing, and deduplication using tools like Data Loader or Data Import Wizard
Maintain system security, permissions, roles, and access controls to safeguard sensitive data
Develop custom reports and dashboards for indirect sales visibility
Support Salesforce integrations with marketing automation platforms
Maintain campaign structures, lead routing, and engagement tracking
Provide visibility into support cases and trends for sales and account management
Collaborate with stakeholders to prepare for the adoption of Salesforce AI Agents, including data readiness and workflow improvements
Implement and optimize Flows, Einstein features, and predictive analytics to drive smarter operations
Support customer service environment using chat and/or messaging platforms
Support implementing Knowledge Articles
Train end users, create documentation, and promote Salesforce best practices to drive adoption across departments
Enforce data security, backup procedures, and role-based access control in line with company and regulatory requirements

Skills

Salesforce

Salesforce Administrator

User Management

Profiles

Permissions

Page Layouts

Record Types

Flows

Validation Rules

Data Loader

Data Import Wizard

Data Cleansing

Deduplication

Reports

Dashboards

Einstein 1

Data Cloud

Agentforce

SonicWall

Provides cybersecurity solutions and services

About SonicWall

SonicWall provides advanced cybersecurity solutions to protect organizations from various cyber threats. Their product offerings include firewalls, secure remote access, email security, and advanced threat protection, all designed to safeguard networks, devices, and data from issues like ransomware, malware, and phishing attacks. SonicWall's products work by monitoring and controlling incoming and outgoing network traffic based on predetermined security rules, ensuring that only safe data is allowed through. Unlike many competitors, SonicWall offers a comprehensive suite of security products along with subscription-based services that provide ongoing updates and support, which helps clients stay protected against evolving threats. The company's goal is to deliver essential security solutions to a diverse range of clients, including small to medium-sized businesses, enterprises, and government agencies, ensuring their safety in an increasingly digital world.

Milpitas, CaliforniaHeadquarters

1991Year Founded

$48MTotal Funding

ACQUISITIONCompany Stage

Consulting, CybersecurityIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Recent vulnerabilities in SMA products could harm SonicWall's reputation.

Integration challenges with CrowdStrike may affect service delivery.

Competitive pressure on TZ80 solution could impact SonicWall's market share.

Differentiation

SonicWall offers a comprehensive suite of security products and services.

The company specializes in advanced threat protection for diverse clients.

SonicWall's solutions include firewalls, VPNs, and email security.

Upsides

Growing demand for AI-based threat detection boosts SonicWall's market potential.

Partnership with CrowdStrike enhances SonicWall's offerings for SMBs.

Expansion of 5G networks increases demand for SonicWall's network security products.

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