Staff Engineer, Insider Risk Program

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Twilio is a communications platform that empowers businesses and developers to build better customer experiences. They are committed to remote-first work and a global, inclusive culture. This role focuses on investigating potential risks against Twilio and its workforce from internal and external actors.

Requirements

• Expertise in insider risk investigations and digital behaviors.
• Strong business acumen and understanding of employment legal considerations.
• Ability to conduct sensitive interviews.
• Excellent investigative and analytical skills.
• Ability to produce high-quality reports and briefings.
• Ability to collaborate with various stakeholders (Insider risk analysts, End users, Legal, HR, etc.).

Responsibilities

• Collaborating with Insider risk analysts and End users, Legal, HR, and other stakeholders to address findings.
• Assessing and investigating complex insider risk incidents and digital behaviors of concern.
• Demonstrating an expert level of business acumen and employment legal considerations throughout investigations.
• Conducting sensitive interviews of persons of interest during insider risk investigations.
• Examining case summaries and evaluating the appropriate course of action to mitigate identified security concerns.
• Documenting investigative results in an articulate manner for accurate reporting and tracking of incidents.
• Producing high-quality investigative reports, assessments, and briefings for senior management and stakeholders.

Company Information

Twilio powers real-time business communications and data solutions. Headquartered in San Francisco, they have a global presence in South America, Europe, Asia, and Australia. Twilio is committed to becoming a globally anti-racist, anti-oppressive, anti-bias company. They employ thousands of Twilions worldwide and are seeking builders, creators, and visionaries to fuel their growth.

Application Instructions

• Not specified in the provided job description.