Staff Engineer, Insider Risk Program

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Twilio is a communications platform that empowers businesses and developers worldwide to build innovative customer experiences. We are a remote-first company with a strong culture of connection and global inclusion. We are committed to becoming a globally anti-racist, anti-oppressive, anti-bias company.

About the Job

We are seeking a Staff Security Engineer - Insider Risk Program to work within the Twilio Threat Detection and Response group [TDR]. This role will be responsible for investigating potential risks against Twilio and its workforce from internal and external actors. This is a technical role that supports technical incidents.

Responsibilities

• Collaborating and acting as a liaison between Insider risk analysts and End users, Legal, HR, other stakeholders to address findings.
• Assess and investigate complex insider risk incidents and digital behaviors of concern, providing a thorough and mature investigative process from start to end.
• Demonstrate an expert level of business acumen and employment legal considerations throughout the investigations.
• Conduct sensitive interviews of persons of interest during insider risk investigations.
• Examine the case summary provided by the Insider risk analysts and evaluate the appropriate course of action to mitigate the identified security concern within daily operations and incident reviews.
• Document investigative results in an articulate manner to ensure accurate reporting, tracking and documentation of incidents and behaviors of concern through the entire lifecycle of the incident.
• Produce high quality investigative reports, assessments and briefings for senior management and stakeholders.

Requirements

• Not specified

Company Information

• Headquarters: San Francisco
• Presence: South America, Europe, Asia, and Australia
• Mission: Shaping the future of communications.
• Culture: Remote-first, strong culture of connection and global inclusion, committed to diversity, equity & inclusion.
• Website: https://www.twilio.com/