Staff Data Scientist, Trust & Safety at Character.AI

New York, New York, United States

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$180,000 – $300,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, Social MediaIndustries

Requirements

7+ years of experience in data science leadership at chat, social media, or UGC product companies
2+ years of experience as a data scientist supporting the trust & safety function
Strong intuition for choosing the right questions to ask and quickly driving to key insights
Excel at turning findings into actionable next steps and working with engineering to execute
Enjoy leaning into high velocity experimentation
Capable of standing up Character.AI's data science efforts, including the tools and systems needed to work effectively as the company scales
Ecosystems data science or B2C/C2C marketplace experience (preferred)

Responsibilities

Collaborate closely with Product cross-functional teams to design innovative, user-centered solutions
Support the Safety team across a number of product areas, with a major focus on the two-sided ecosystem of Creators and Users
Shape the user experience of AI entertainment products using safety metrics and online harms derived from user-centric data
Drive key insights and actionable next steps through data analysis and experimentation
Build and scale data science tools and systems

Skills

Key technologies and capabilities for this role

Data ScienceTrust and SafetySafety MetricsOnline HarmsA/B ExperimentationEcosystem AnalyticsMarketplace Data ScienceUGC AnalyticsUser Data Analysis

Questions & Answers

Common questions about this position

What is the salary range for the Staff Data Scientist position?

The salary range is $180K - $300K.

Is this role remote or hybrid?

The position is hybrid.

What experience is required for this Data Scientist role?

Candidates need 7+ years of data science leadership at chat, social media, or UGC product companies, 2+ years supporting trust & safety functions, strong intuition for key insights, and ability to stand up data science efforts including tools and systems.

What is the company culture like at Character.AI?

Character.AI values diversity, welcomes applicants from all backgrounds, upholds a non-discrimination policy, and emphasizes innovative technology with a visionary approach in a high-growth environment reaching unicorn status.

What makes a strong candidate for this role?

A strong candidate has ecosystems data science or B2C/C2C marketplace experience, excels at high-velocity experimentation, turns findings into actionable steps with engineering, and has a strong portfolio in safety metrics and online harms.

Character.AI

AI platform for creating virtual characters

About Character.AI

Character AI provides a platform that allows users to create and manage virtual characters with distinct personalities. These characters can engage with users in a realistic way, enhancing interactions in various digital settings. The platform is utilized by game developers to create immersive characters that improve gameplay, and by businesses to develop virtual customer service agents that offer a more personalized experience compared to traditional automated systems. Character AI differentiates itself from competitors by focusing on the depth of personality and engagement of its virtual characters. The company aims to capitalize on the growing AI market, providing continuous access to its platform through a subscription or licensing model, which supports its goal of expanding its client base and enhancing digital interactions.

Menlo Park, CaliforniaHeadquarters

2021Year Founded

$145.9MTotal Funding

SERIES_ACompany Stage

Consumer Software, AI & Machine Learning, GamingIndustries

51-200Employees

Risks

Legal issues arise from harmful chatbot interactions, impacting company reputation.

AI companions risk contributing to radicalization among young men.

Competitive price dumping in AI model sales threatens profit margins.

Differentiation

Character.AI offers unique virtual characters with distinct personalities for user interaction.

The platform supports diverse applications, from gaming to customer service enhancement.

Character.AI's technology enables realistic and engaging digital interactions.

Upsides

Character.AI benefits from the growing AI market, projected to reach $190.61 billion by 2025.

Google's acquisition highlights Character.AI's cost-efficient AI model operations.

The platform's subscription model ensures steady revenue and continuous client access.

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