ServiceNow

Staff Data Governance & Quality Specialist

West Palm Beach, Florida, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, AIIndustries

Requirements

The role requires experience in driving data governance strategy and execution, including frameworks for data trust, security, and reusability. Candidates should have experience with data quality management, implementing automated checks, monitoring KPIs, and resolving data issues. Product ownership of data governance tooling and metadata platforms is essential, along with experience in cross-functional alignment with engineering, data science, analytics, security, and legal teams. A strong understanding of metadata and lineage tracking across various data tools is needed, as well as experience with regulatory compliance (GDPR, CCPA, SOC 2) and supporting data audits. Proven ability to champion data stewardship best practices and lead educational efforts is also required.

Responsibilities

The Staff Data Governance & Quality Specialist will drive the data governance roadmap, design and implement scalable frameworks, and establish data ownership models. They will partner with Legal and stakeholders on data governance reviews, coordinate policy adoption, and implement automated data quality checks. Responsibilities include monitoring data quality KPIs, collaborating with data engineers on schema validation and anomaly detection, and resolving high-impact data issues. The specialist will serve as product owner for data governance tooling, define roadmaps for metadata management, and partner with engineering to scale solutions. They will also translate data governance needs into technical requirements, ensure stakeholder access to trusted data, oversee metadata and lineage tracking, implement controls for regulatory compliance, and support data audits. Additionally, the role involves championing data stewardship best practices and leading data quality and governance education efforts.

Skills

Data Governance
Data Quality
Metadata Management
Product Ownership
Compliance
Data Stewardship
Roadmap Development
Framework Design
Scalability
Data Security

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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