ServiceNow

Staff Data Governance & Quality Specialist

Addison, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Information Technology, Cloud ComputingIndustries

Requirements

The ideal candidate will have experience in data governance, data quality programs, and metadata tooling. They should possess product ownership skills for internal data governance platforms and be able to partner effectively with cross-functional teams to align on compliance and ownership standards. A background in driving strategy and execution across governance frameworks is essential, along with experience in implementing automated data quality checks and monitoring key data quality KPIs. Familiarity with regulatory compliance such as GDPR, CCPA, and SOC 2 is also required, as is experience in data classification, access control, and audit readiness.

Responsibilities

The Staff Data Governance & Quality Specialist will drive the data governance roadmap, design and implement scalable frameworks for data trust, security, and reusability, and establish data ownership models. They will partner with Legal and stakeholders on data governance reviews, coordinate policy adoption, and implement automated data quality checks across pipelines. This role involves monitoring data quality KPIs, collaborating with data engineers on schema validation and anomaly detection, and resolving high-impact data issues. Additionally, the specialist will serve as a product owner for data governance tooling, define roadmaps for metadata management, and ensure business stakeholders have access to trusted data. They will also oversee metadata and lineage tracking, implement controls for regulatory compliance, and champion data stewardship best practices through education and documentation.

Skills

Data Governance
Data Quality
Metadata Tooling
Product Ownership
Compliance
Data Stewardship
AI-driven Automation
Cloud-based Platform

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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