Sr. Technical Consultant, Security Operations (Federal)

The Sr. Technical Consultant will act as the technical expert, configuring ServiceNow Security Operations products based on best practices to accelerate customer business outcomes. Responsibilities include supporting Security Operation specific process definition, re-engineering, improvement, and gap analysis through workshops. They will advise customers on leveraging the ServiceNow Security Operation Solution's standard capabilities, lead design workshops, guide customers in completing technical documentation, and draft user stories with acceptance criteria. The role involves leading technical aspects of project delivery, developing integration and portal components, preparing customer-facing deliverables, managing multiple complex projects, promoting continuous improvement, supporting sales activities, and providing training and mentoring to the delivery team and partner ecosystem. Travel up to 50% annually may be required.