Sr. Technical Consultant, Security Operations (Federal)

The Sr. Technical Consultant will serve as the functional and technical expert, configuring ServiceNow Security Operations products according to best practices to accelerate customer business outcomes. They will support engagements by defining, re-engineering, and analyzing security operation processes through workshops with stakeholders. Responsibilities include advising customers on leveraging the standard capabilities of the ServiceNow Security Operation Solution, leading design workshops, guiding customers on documentation, and drafting technical user stories with acceptance criteria. The role involves leading technical aspects of project and solution delivery, developing integration components like SSO and LDAP, creating portal components, preparing customer-facing deliverables, managing multiple complex projects, promoting continuous improvement, supporting sales activities, and providing training and mentoring to the delivery team and partner ecosystem. Travel up to 50% annually may be required.