Sr. SRE Engineer (ELK) Ops Intelligence at RingCentral

Bulgaria

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, UCaaS, Contact CenterIndustries

2+ years of experience as an SRE, Systems Engineer, or DevOps Engineer in production environments
Strong Kubernetes experience (deployments, DaemonSets, ConfigMaps, Helm, ArgoCD, Terraform, etc.)
Hands-on experience with Fluent Bit, ELK, or similar log pipelines
Solid understanding of observability and monitoring principles (metrics, logs, tracing)
Proficiency in Python or Go for automation and systems integration
Strong Linux administration and troubleshooting skills
Experience with AWS or other major cloud providers
Familiarity with CI/CD tools (GitLab CI, Spinnaker) and infrastructure as code (Terraform, Ansible)
Excellent communication skills and ability to work in distributed teams
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)
Strong analytical, problem-solving, and ownership mindset
Fluent English (spoken and written)

Maintain the availability, reliability, and scalability of the global monitoring and logging infrastructure
Integrate and evolve observability tools (ELK, Grafana, ClickHouse, VictoriaMetrics, Prometheus)
Develop automation and deployment pipelines for Kubernetes-based monitoring components
Collaborate with engineering teams to embed observability and alerting into the development lifecycle
Perform capacity planning and proactively manage scaling in large distributed environments
Participate in global incident response and on-call rotation
Maintain accurate and clear documentation of systems, configurations, and procedures