Sr. Process Improvement Analyst at Sysco

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply ChainIndustries

Requirements

Bachelor’s Degree in Industrial Engineering, Process Management, Business Administration, or equivalent experience
+5 years of experience in business process improvement in a Global Shared services environment
Desired exposure to large scale finance improvement projects
Analytical and creative problem-solving skills
Experience manipulating and analyzing medium-to-large scale data sets
Proficiency in Microsoft suite of products (Word, Excel, PowerPoint, Visio, etc.)
Working knowledge of business improvement methodologies (DMAIC, Lean Six Sigma, etc.)
Excellent communication and presentation skills with an ability to translate data into actionable insights
2 - 4 years of project-based experience dealing with project timelines, time-bound deliverables, and business-enabling technologies
(Preferred) LEAN Yellow/Green Belt or similar certification
(Preferred) Familiarity with Smartsheets, Salesforce, PowerApps, and Process mining technology
(Preferred) Experience with implementing improvements for a shared services organization
(Preferred) Sysco Corporate, Shared Services, or Operating Company experience
(Preferred) Change Management
(Preferred) Proficiency in Salesforce Administration
Capability to work under pressure
Open to new learning and working with unfamiliar tools/technologies

Responsibilities

Use DMAIC and Lean methodology to complete projects and deliver process and financial results in a specified timeframe, incorporating the voice of the customer requirements and data analysis
Stay updated with industry best practices and leverage new techniques to enhance project delivery processes
Support project team including scheduling meetings, maintaining project plans, updating RAID logs, publishing meeting notes and action items
Collect and analyze medium-to-large data sets to provide actionable insights that lead to fact-based solutions
Develop and create customized reports and dashboards that provide insight into key performance indicators
Conduct subject matter interviews to accurately document processes in Visio including pain points and RCA elements
Create process maps, SOPs, solution design documentation, and metrics to track benefits of improvements
Apply creative problem-solving techniques and methodologies to overcome project-related challenges
Regularly engage with stakeholders, present project updates, and conduct group training across all management levels
Lead internal work teams comprised of functional SMEs to identify gaps, non-value added steps, and other impediments to efficient process operation across all phases of projects from initial opportunity analysis through implementation and realization of benefits
Actively lead continuous improvement projects utilizing Lean and Six Sigma methodology and toolsets
Serve as a change agent, problem solver, and coach to propagate a culture of continuous improvement
Design, develop, and deploy data-driven solutions to facilitate improvement initiatives
Create solutions to monitor and track the successful execution of performance or cost-saving improvement strategies
Interact with multiple departments across the organization including finance, commercial services, payroll, supply chain, and merchandising

Skills

Key technologies and capabilities for this role

DMAICLeanSix SigmaData AnalysisProcess MappingProject ManagementRAID LogsDashboardsKPI Tracking

Questions & Answers

Common questions about this position

What qualifications are required for the Senior Process Improvement Analyst role?

A Bachelor’s Degree in Industrial Engineering, Process Management, Business Administration, or equivalent experience is required, along with +5 years of experience in business process improvement in a Global Shared Services environment.

What methodologies will I use in this role?

The role utilizes DMAIC and Lean methodology to complete projects and deliver process and financial results.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of experience makes a strong candidate for this role?

Candidates with over 5 years in business process improvement in a Global Shared Services environment, plus exposure to large-scale operations, will stand out, especially with skills in Lean, Six Sigma, data analysis, and process mapping.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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