Sr Pharmacy Technician at Fresenius Medical Care

Lake Bluff, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

High School Diploma required; Associate's Degree desirable
2 - 4 years' related experience
Pharmacy Technician Certification Board (PTCB) certification or ability to successfully pass the PTCB examination required
Meet necessary current pharmacy technician requirements
Detail oriented with strong analytical and organizational skills
Strong computer skills with advanced proficiency in word processing, spreadsheet and email applications
Adaptable to a fast-paced environment with changing priorities, tasks and client conditions
Strong interpersonal skills with the ability to work cohesively within a team environment
Great leadership skills with the ability to influence diverse audiences through diplomacy and tact
Excellent customer service skills with a positive, enthusiastic and energetic attitude
Strong oral and written communication skills to effectively communicate with all levels of management
Must be available for inclusion in after hours on-call program

Responsibilities

Ensure customer database is maintained in a timely and accurate manner in compliance with all applicable company policies and procedures; analyzing and reporting data integrity and accuracy as necessary
Process prescription requests; inputting patient prescription and demographic data in applicable systems as required
Serve as the primary point of contact for patients and/or healthcare providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner
Serve as subject matter expert (SME) by providing support to additional staff, cross-divisional teams and customers in the resolution of outstanding issues within the assigned function(s)
Mentor other staff as applicable
Assist with various projects as assigned by direct supervisor
Other duties as assigned
Additional responsibilities may include focus on one or more departments or locations (see applicable addendum for department or location specific functions)

Skills

Pharmacy Technician

Prescription Processing

Customer Database Management

Data Integrity

Customer Service

Cross-functional Collaboration

Mentoring

Regulatory Compliance

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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